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I lost my item

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Hello, today I want to change my look but I cant find it in my bag. I know it's not worth much but as an items collector I don't know why it disappeared. I just want to know why, can u guys help me? I don't sell any items that I have bought.

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Hello there @Vio I believe this to be a simple mix up. The name of this item in your backpack is "Tears", which does not match the name in the Coin Shop and so, searching "Face" or "Crying" in the backpack will yield no results. I can see this item is still in your inventory. If you could confirm this, that would be great.

 

Looking forward to your reply.

Houndstone

Please do not contact any Staff member privately, this will not speed up your case. 

 

  • Author
2 hours ago, Houndstone said:

Hello there @Vio I believe this to be a simple mix up. The name of this item in your backpack is "Tears", which does not match the name in the Coin Shop and so, searching "Face" or "Crying" in the backpack will yield no results. I can see this item is still in your inventory. If you could confirm this, that would be great.

 

Looking forward to your reply.

Houndstone

Ah thank you, my bad for not remember what it named. Once again thank you.

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