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No puedo acceder a mi cuenta ni en Silver ni en Gold

Astrong
in Resolved General Support

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Hola a todos.
Vengo a pedir ayuda. Hace tiempo que no me conectaba y decidí entrar al servidor nuevamente para recordar viejos tiempos. Sin embargo, cuando intento conectarme (en cualquiera de los dos servidores), el juego me expulsa y la ventana se cierra. Solo aparece mi personaje cargando por unos segundos y después se cierra por completo. En cuanto a mi equipo, cumple con los requisitos sin problema: es una laptop con 32 GB de RAM, 6 núcleos y Windows 11 25H2. Asi que no creo que ese sea el problema :(.

Good day @Astrong

 

I apologize for any inconvenience. I have a few questions regarding your issue.

  • Are you receiving any error during any of this?
  • Have you downloaded the latest client?
  • Do you have a stable internet connection?

I look forward to your response.

 

Regards,

Bitterblade

image.png.faf25b0172010fda9d52d0e61b89043b.png

PRO Rules | PRO Discord | PRO General Support | PRO Bugs | PRO Suggestions

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  • 2 weeks later...
  • 1 month later...

Good day @Astrong

 

As this thread has not received a response in quite a while, I will be closing it.

 

If you are still experiencing this issue please feel free to make another thread.

 

If you have any further questions or concerns, do not hesitate to reach out.

 

Regards,

Bitterblade

image.png.faf25b0172010fda9d52d0e61b89043b.png

PRO Rules | PRO Discord | PRO General Support | PRO Bugs | PRO Suggestions

Please refrain from contacting staff members directly for private support.

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