Can't play after use Pokemon Storage

[Nephophile]

I don't know if I should post it here or in Bug Forum so if it's wrong place i'm sorry in advance

My problem is whenever i try to talking (interact) with Pokemon Storage i always go offline.

What i currently know is
-I can play normally (Change Map, Battle, Talking, Etc. ) as long as I'm not do something with Pokemon Storage.
-When I interact with Pokemon Storage all of other player will disapear one by one like when it offline.
-Pokemon Storage will keep "Loading" I can open or close it freely but can't do anything other than that.
-It's not show offline icon at top right but once I interact with Pokemon Storage, Everything is like that so I assume that I went offline. ( Can walk but can't Change Map, No other player in screen, Chat stopped )

I already try all of My account on both PC and Mobile but all of My account can play normally on both platform, Only this account that have this problem and on both platform.

Please help me resolve this problem so i can play normally.
Thank you. 

[Mingrenpro]

Have you ever assigned any Tag (feature since the latest update) onto any of your mon?

[Nephophile]

@Mingrenpro yes i created 3 tag and assigned to some of my pokemon.
i'm doing that around at start of xmas event and busy to play after that. i just comeback today and this happend.

Edited 1 hour ago by Nephophile

[Mingrenpro]

Can you try removing all those tag from them, then delete all the tag you created, then restart your client and see if the issue persist?

 

To check: see the tag icon in the storage, if it's empty, then you get everything done.

Edited 52 minutes ago by Mingrenpro

[Nephophile]

@MingrenproI remove all tag then close and re-open client but it's still the same.