community coordinator Refund Shiny Dragonite Mount

[Khangzi1la]

3 hours ago, Bitterblade said:

Good day @Khangzilla

 

Firstly, around when did you purchase the mount? Also, when purchasing the mount there is a confirmation window that pops up when you purchase from the Coin Shop which you must select "Yes" from to ensure accidents do not occur.

 

Secondly, which account did you purchase the Dragonite Mount on: Khangzilla or Khangzi1la?

 

I look forward to hearing from you.

 

Regards,

Bitterblade

Hello i did see the notification to confirm but because i play on my phone and fat fingered the yes and no and pressed yes sorry and the account im trying to recover it from is "Khangzi1la" i believe i made this purchase less the 7days ago thank you

Edited 17 hours ago by Khangzi1la

[Bitterblade]

Good day @Khangzilla

 

Thank you for the information. I wanted to let you know that I am working on your thread and at this time I request your patience.

 

I will get back with you when I have an update.

 

Regards,

Bitterblade