bitterblade Refund Shiny Dragonite Mount

[Khangzi1la]

3 hours ago, Bitterblade said:

Good day @Khangzilla

 

Firstly, around when did you purchase the mount? Also, when purchasing the mount there is a confirmation window that pops up when you purchase from the Coin Shop which you must select "Yes" from to ensure accidents do not occur.

 

Secondly, which account did you purchase the Dragonite Mount on: Khangzilla or Khangzi1la?

 

I look forward to hearing from you.

 

Regards,

Bitterblade

Hello i did see the notification to confirm but because i play on my phone and fat fingered the yes and no and pressed yes sorry and the account im trying to recover it from is "Khangzi1la" i believe i made this purchase less the 7days ago thank you

Edited Thursday at 11:37 PM by Khangzi1la

[Bitterblade]

Good day @Khangzilla

 

Thank you for the information. I wanted to let you know that I am working on your thread and at this time I request your patience.

 

I will get back with you when I have an update.

 

Regards,

Bitterblade

[Khangzilla]

On 2/14/2026 at 2:14 AM, Bitterblade said:

Good day @Khangzilla

 

Thank you for the information. I wanted to let you know that I am working on your thread and at this time I request your patience.

 

I will get back with you when I have an update.

 

Regards,

Bitterblade

Hello any updates? Dragonite is sitting in inventory.

[Bitterblade]

Good day @Khangzilla

 

I am still working on your thread. I do not have an update for you yet.

 

Thank you for your patience.

 

Regards,

Bitterblade

[Bitterblade]

Good day @Khangzi1la

 

Unfortunately I am unable to refund your Shiny Dragonite Mount. 

 

Despite being unable to get a refund, there are still ways to acquire a mount to your liking.

• PvP Chests - When opening a Normal or Random PvP Chest, there is a chance to pull exclusive mounts (and cosmetics).
  • Daily first win - In both random and normal PvP, you are able to receive 1 PvP Chest for your daily first victory.
  • Additional Wins - In normal PvP, you will receive 1 PvP Chest for every 2 additional wins after your daily win. In random PvP, you will receive 1 PvP Chest for every 4 additional wins after your daily first win.
• Players - You can find players selling mounts on both the forums and in trade chat.
• Coin Shop - You can acquire coins to purchase these mounts via a donation to the game or purchasing coin capsules (CCs) from other players.
• PvP Coin Shop - Some mounts are unique to the PvP Coin Shop (via PvP Coin Masters) and require PvP Coins for purchase. These coins are acquired upon victory in ranked PvP matches. The locations of these PvP Coin Masters can be seen below.
  • Kanto - Vermilion City
  • Johto - Olivine City
  • Hoenn - Mauville City
  • Sinnoh - Canalave City
• PvE Coin Shop - Some mounts are available in the PvE Coin Shop (via PvE Coin Masters) and require PvE Coins for purchase. These coins can be acquired through various PvE content (e.g., NPC Boss battles, Bug Catching Contest, Dungeons, etc.). The locations of these PvE Coin Masters can be seen below.
  • Kanto - Celadon City (Celadon Department Store 4F)
  • Johto - Goldenrod City (Goldenrod Department Store 5F)
  • Hoenn - Lilycove City (Lilycove Department Store 2F)
  • Sinnoh - Veilstone City (Veilstone Department Store 4F) and Fight Arena Battle Tower Entrance.

I know this is not the result you were hoping and for that I apologize.

 

I will be locking this thread now. I hope this information finds you well and if you have any further questions or concerns, do not hesitate to reach out.

 

Regards,

Bitterblade