Items sent via mailbox are missing/lost

[Scoubaaa]

Hi @Bitterblade

 

I have progressed the account on the silver server and beaten Erika to gain access to mailbox

 

As you can see its still empty... this is the 2nd time I've had to do this and 4th time server transferring costing me much time and in real life money very stressful and annoying 

 

look forward to your reply 

 

Thanks again