email

[Zaone]

I created an account, but when it came to the email verification stage, I didn't receive a confirmation email. I checked my email and it's correct. Is there a way to fix this problem?

[Zarachi]

Hello @Zaone!

 

Apologies for the issue you are experiencing.

 

-Are you sure the email show in Dashboard is the correct one and there is no misspell error in your mail ? 

 

-Have you double clicked on the Here option in the confirmation mail pop-up?

Solved the catcha once and got confirmation that mail got sended? Keep in mind to dont spam it or you will be locked.

 

-Have you checked your spam folder in your mail? 

 

Waiting for a response in your side!

 

Take care,

 

Zarachi 

[Zaone]

I hadn't checked my spam folder, but I did and found the confirmation email. Thank you for the explanation.