Lost all Balls in inventory (Great Ball, Ultra Ball, Beast Ball, Master Ball, etc.)

[Hbkk2]

Hello Admin and support team,

I’m experiencing a serious issue and would like to request your assistance.

Previously, I had a large number of Balls in my inventory, including Great Balls, Ultra Balls, Beast Balls, and especially Master Balls (I remember having more than 20). However, after logging in recently, I noticed that all of them have disappeared. At the moment, only regular Pokeballs remain in my bag.

I want to clarify that I did not use, trade, or discard any of these items. Losing such a significant amount of valuable items has greatly affected my gameplay.

 

Account details:

• IGN: Hbkk2
• Server: Silver

I kindly ask you to check my account logs to identify what happened and assist in restoring the missing items if possible.

Thank you very much for your support.