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  • 4 weeks later...
On 5/7/2026 at 9:17 PM, Grabarz23 said:

Due to the bug that happened couple months back ive lost shaymin caught/owned data
i would like to get it back if thats possible 
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Hello there @Grabarz23

 

The bug is known and cannot be fixed right now due to some issues with the database that handles it, it will be fixed at some point soon when the devs deem it possible. I apologise for any inconvenience caused due to this. 

I will be keeping this thread open in case you wanna say anything related to it, will lock it if not.

 

Hope you're having a good one,

Fusionflair

  • Like 1

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  • 3 weeks later...
On 5/30/2026 at 12:34 PM, Grabarz23 said:

bump

Hello @Grabarz23

 

A workaround was added for missing dex data for legendaries by our Content Scripters. If you own a legendary Pokemon but don't have the data in the dex, you should now get the dex data when you talk to the PC in any of the labs (Oak, Elm, Birch, Rowan). 

 

Hope this helps your case now. Also feel free to let a friend know who were facing the same issue. This is just for legendaries though so do keep that in mind. 

 

Have a wonderful day,

Fusionflair

  • Like 1

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

6 minutes ago, Fusionflair said:

Hello @Grabarz23

 

A workaround was added for missing dex data for legendaries by our Content Scripters. If you own a legendary Pokemon but don't have the data in the dex, you should now get the dex data when you talk to the PC in any of the labs (Oak, Elm, Birch, Rowan). 

 

Hope this helps your case now. Also feel free to let a friend know who were facing the same issue. This is just for legendaries though so do keep that in mind. 

 

Have a wonderful day,

Fusionflair

Thank you. The issue got fixed with the workaround 
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