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Xxxdragonxp
in Resolved General Support

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Comprei um PC novo estou tentando fazer login na minha conta mas não tá chegando a notificação no meu e-mail para poder fazer login o que posso fazer

  • Author

Hello, I'm trying to log in to my account, but I'm having trouble. I recently switched PCs and now I'm using a notebook. The system says it sent a verification code to my email, but I haven't received it. I've checked my spam/junk folder, and I still haven't gotten anything. What can I do to resolve this?

2 hours ago, Xxxdragonxp said:

Hello, I'm trying to log in to my account, but I'm having trouble. I recently switched PCs and now I'm using a notebook. The system says it sent a verification code to my email, but I haven't received it. I've checked my spam/junk folder, and I still haven't gotten anything. What can I do to resolve this?



Hello @Xxxdragonxp!! 

First of all, can you check if it's your correct E-mail in Dashboard?
It's in "My account" on the left side. (Make sure it's @gmail or @outlook)

If there's an e-mail you lost, or no longer use, and you need to change it you have to make a new post in [ 2FA ] - EMAIL RECOVER  ASSISTANCE. 


 

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

8 minutes ago, Xxxdragonxp said:

Ele está certo meu Gmail 

image.jpg




Check again, please, that is exactly the same e-mail in dashboard.


Also, did you double click on "here" to resend?

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

2 minutes ago, Xxxdragonxp said:

Deu certo obrigado 



You are welcome! 

Have a nice day!

 

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

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