New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
-
Request to Revert My Cursola to Galarian Corsola
Hello! I’m sorry for the inconvenience but we don’t offer de-evolve or de-level service, as it says here. I'm sorry I can't give you the answer you're looking for. You'll have to hunt another Galarian Corsola in its area. Good luck on the hunt! Have a nice day! Regards! Hallowglow.
-
exp share
Hello! Thank you for letting us know you were able to resolve the issue. If you need anything else, please don't hesitate to contact us. Regards. Hallowglow.
-
Problem with 64-bit PC client not running
Hello. I'm sorry to hear you're experiencing this issue. Please try waiting a few minutes after launching the client, as it may take longer than expected to finish loading. If the issue persists, I recommend downloading a fresh copy of the client and trying the 32-bit version instead, as this, sometimes, has resolved the issue for some users. Additionally, please check whether Windows Defender or your antivirus has quarantined any game files, as this can prevent the client from starting properly. Kind regards. Hallowglow.
-
can be close
Thank you for letting us know! If you need anything, please, make a new post. I'll lock this thread. Regards. Hallowglow.
-
missing mount from my bag
Hello! Please submit a report through our Report Center and make sure to read How to report carefully. Based on our data base, the trade only involved the mount and no other items, money or Pokémon were exchanged. I hope the appropriate team will be able to assist you with this matter. Unfortunately, there is nothing further I can do from my side. With that said, I will now proceed to close this thread. I am truly sorry that I couldn't be of further assistance. Thank you for your understanding. Kind regards. Hallowglow.
-
missing mount from my bag
Hello. According to our records, a S Ultra Necrozma Mount was traded on 06/26 to Gya. If you do not recognize this trade, please make a report in our Report Center. Let me know if you need anything else. Kind regards. Hallowglow.
-
Budew Happiness Evolution Stuck at 255
Hello I am really sorry for the delay. There has been a small update regarding Budew's evolution. If your Budew has more than 160 happiness, simply use one Rare Candy during the in-game daytime, and it should evolve. I sincerely apologize for the confusion and any inconvenience caused. Kind regards. Hallowglow.
-
-
Budew Happiness Evolution Stuck at 255
I sincerely apologize. That was completely my mistake. Budew evolves during the in-game daytime, which is from 10:00 AM to 8:00 PM (game time). Other than that, everything else remains the same. You'll need to lower its happiness and then raise it back to the maximum during the in-game daytime, within the time window I mentioned earlier. My sincerest apologies once again. Kind regards. Hallowglow.
-
Bug with mega gardevoir quest
Hello. Unfortunately, it is not possible to reset quests. If you're asking because you want to obtain Gardevoir's Mega Stone, please note that it can be purchased with Wally for 100 PvP Coins or 200 PvE Coins, once you have completed the Galladite quest. Since your issue has been resolved, I will now proceed to close this thread. If you need any further assistance in the future, please feel free to create a new thread. Kind regards. Hallowglow.
-
Budew Happiness Evolution Stuck at 255
Hello! I'm sorry for the inconvenience. For Budew to evolve, it must reach 255 happiness during the in-game morning, which is from 04:00 AM to 09:59 AM (game time). If Budew is already at full happiness and you use a Rare Candy, it will not evolve (even in morning time). Its happiness must actually reach 255 within the required time window. To resolve this, you'll need to lower Budew's happiness slightly, then raise it back to 255 during the in-game morning. A way to do this is to let Budew faint in a battle against a wild Pokémon or an NPC, then increase its happiness again using berries or by defeating a few wild Pokémon until it reaches maximum happiness. Kind regards. Hallowglow.
-
Logging in won't go through
Hello @Neexx ! I am really sorry for the inconvenience. Please try restarting your router and attempting to connect again. If the issue persists, you can also try using a VPN. In many cases, using a VPN has helped resolve this type of connection issue, as it can provide a different route between your network and PRO's servers. Thank you for your patience and understanding. Regards. Hallowglow.
-
Move: snatch
Hello, I'm sorry for the inconvenience. Indeed, the move Snatch is currently not coded in PRO. You can check the list of moves and abilities that are not coded HERE. We understand that it may be necessary for some strategies, so it may be coded in the future. However, there is currently no estimated timeframe for it. For now, we can only ask for your patience and understanding. Regards. Hallowglow.
-
Bug with mega gardevoir quest
Hello @Pikashuu, sorry for the delay and for the inconvenience you are experiencing. Don't worry, showing the wrong Ralts to Farmer Wood will not block your Mega Gallade quest. The Ralts you show doesn't need to be the same Pokémon you use later for the battle. As long as you have chosen the Gallade path and completed the other requirements, you can continue the quest normally by using another Gallade to fight. Please, keep in mind that you need a level 100 Gallade with your OT to fight Wally. Let me know if you need anything else. Regards. Hallowglow.
-
[Resolved] [New Trade Zone] Alternative Account Bidding Question
Hello! Thank you for letting us know you question has been resolved. I'll now close this thread. If you need any further assistance in the future, please feel free to create a new one. Regards. Hallowglow.
-
Mysterious Ticket Birth Island Bug
Hello! Due to the inactivity of this thread and since the matter has been resolved, I will proceed to close it. If you require any further assistance, please feel free to create a new thread. Kind regards. Hallowglow.
