Hallowglow

Hello! I'm sorry for the inconvenience. To continue with the Doctor Quest, you first need to have obtained the Medical Certificate from Brock in Pewter City. Please make sure you have completed that part of the quest before trying to continue at the Daycare Centers. The Medical Certificate is not a regular item in your inventory, so it may not appear in your bag. If you have already completed Brock's part of the quest and are still unable to proceed at the Hoenn Daycare, please let me know so we can look into it further. Kind regards. Hallowglow.

Hello! I'm sorry for the inconvenience. Please try clicking "Double click here to resend" once again and allow some time for the confirmation email to arrive. Also make sure to check your spam folder, as the email may have been filtered there. If you still don't receive the email after trying this again, please let us know so we can look into the issue further. Kind regards. Hallowglow.

Hello! I'm sorry to hear you're having trouble creating a service post. Could you please let me know what happens when you try to create one? If you receive any error message or the option to create a post is not available, please send us a screenshot so we can better understand the issue and assist you accordingly. Kind regards. Hallowglow.

Hello! As there has been no further response, I will now proceed to close this thread. If you need any further assistance in the future, please don't hesitate to create a new thread. Kind regards. Hallowglow.

Hello! I'm glad I was able to help. As your issue has now been resolved, I will proceed to close this thread. If you need any further assistance in the future, please don't hesitate to create a new thread. Kind regards. Hallowglow.

Hello! Since we haven't heard back from you for some time, I'll proceed with closing this thread due to inactivity. If you need any further assistance in the future, please don't hesitate to create a new thread. Kind regards. Hallowglow.

Hello! Please try relogging into the game, as this should resolve the issue. After logging back in, a cut tree should appear in that location. If the problem persists, please let us know. Kind regards.

Hello! According to our records, you currently have four accounts linked to the same email address, Toi10m, Tan14m, Thangcambietnoi. If you remember the username of the account, you can recover its password using that same email address. If you no longer have access to the email associated with the account, you can request an email change in the 2FA Account Recovery & Assistance section. If you remember your username and password, you can check the email associated with your account through the Dashboard. Kind regards. Hallowglow.

Hello! According to our records, the email confirmation system is functioning normally and we are not seeing any issues with confirmation emails being sent. Could you please try requesting the confirmation email again by clicking "this link" once more? Kind regards. Hallowglow.

Hello! I'm sorry to hear you're experiencing this issue. Since you were able to log in from a different computer, this does not appear to be an account-related issue. Please try deleting all old PRO files, including the ".zip" file, and then download a fresh copy of the client from our official website. Additionally, please make sure that your antivirus is not blocking the client or quarantining any of its files. If the issue persists after doing so, please let us know. Kind regards. Hallowglow.

Hello! Your shop has now been reopened as requested. You should now be able to update and edit it normally. If you need any further assistance, please don't hesitate to let us know. Please note that there have been some changes to the forum. If you need to undo any changes while editing your shop, you can do so by pressing CTRL + Z. Kind regards. Hallowglow.

Hello! I'm very glad to hear that you were able to complete the quest. Congratulations! 🎉 Since the issue has now been resolved, I will proceed to close this thread. If you need any assistance in the future, please don't hesitate to create a new thread. Kind regards. Hallowglow.

Hello! I will proceed to close this thread. If you need any further assistance in the future, please don't hesitate to create a new thread. Kind regards. Hallowglow.

Hello! Once the cooldown to battle Ash in Viridian Forest has expired, please fight him again. After defeating him, speak with Ash on Route 9 once more and check whether you are able to claim your Ash Hat. I apologize for the delay in getting back to you. I understand this situation may have been frustrating, and I sincerely appreciate your patience. Please let me know whether this resolves the issue so we can continue assisting you if necessary. Kind regards. Hallowglow.

Hello! I'm very sorry for the inconvenience and for the delay. At the moment, Sneasler is unable to learn Acrobatics due to the way certain NPCs are currently coded. In this particular case, the NPC responsible for teaching the move uses a system that does not update alongside the server, unlike some other NPCs. As a result, even if a move's learning method is available, the Pokémon may not be able to learn it. For now, Sneasler cannot learn Acrobatics. However, this may change in the future. We understand that this may affect your PvP and PvE strategies, and we sincerely appreciate your patience and understanding. Kind regards. Hallowglow.