Hallowglow

Hello! The exchange has been completed, and the mounts have been replaced as requested. Please be more careful when making exchanges in the future, as we cannot guarantee that similar requests will be approved again. Since everything has been resolved, I'll go ahead and close this thread. If you need help with anything else in the future, please feel free to create a new one. Kind regards. Hallowglow.

Hello! The exchange has been completed, and the mounts have been replaced as requested. Please be more careful when making exchanges in the future, as we cannot guarantee that similar requests will be approved again. Since everything has been resolved, I'll go ahead and close this thread. If you need help with anything else in the future, please feel free to create a new one. Kind regards. Hallowglow.

Hello! I'm very sorry for the inconvenience. To get the candies, you need to go to Murky Town and interact with the NPCs around town, who will either give them to you or battle you for them. Here's a list of the NPCs you need to interact with to get them: Sandy; Uno; Baswedan; Annie; Ghost Ronnie; Old Witch; Plumber; Carl; Mummy Setnov; Officer Agus; Ghost Rafael. You'll find some of them inside the town's buildings. Please let me know if you were able to get them after interacting with them. Kind regards. Hallowglow.

Hello! I'm very sorry to hear that. To make Darkrai respawn, you indeed need to defeat Horon in Dark Valley. After that, you can return to the same location where it first appeared and try hunting it again. On another note, please keep in mind that you can only bump your posts once per day; otherwise, you may receive a warning for spam. Since everything has been resolved, I'll go ahead and close this thread. If you need anything else in the future, please feel free to create a new one. Kind regards. Hallowglow.

Hello! Unfortunately, there's nothing we can do to restore the encounter. To encounter Mesprit again, you'll need to use another Mysterious Ticket and return to Birth Island. Please keep in mind that the Pokémon you encounter will depend on which Legendary Pokémon you still have available, so you may need to encounter others before Mesprit becomes available again. I'm sorry I can't give you the answer you were hoping for. I understand that having to go through the process again can be frustrating, and I appreciate your understanding. Kind regards. Hallowglow.

Hello! Thank you for providing the screenshot. I'll forward your request to the appropriate team for review and let you know as soon as I receive an update. Thank you for your patience and understanding in the meantime! Kind regards. Hallowglow.

Hello! I'm glad to hear you're now able to log in to the game without any issues. Since everything has been resolved, I'll be closing this thread. If you need any further assistance in the future, please feel free to make a new one. Kind regards. Hallowglow.

Hello! I've forwarded your request to the appropriate team for review. I'll let you know as soon as I receive an update. In the meantime, thank you for your patience and understanding! Kind regards. Hallowglow.

Hello! I'm sorry to hear that. To avoid any misunderstandings, could you please send me a screenshot of the mount you want? Kind regards. Hallowglow.

Hello! I'm glad to hear you were able to resolve the issue! Since everything is sorted out, I'll be closing this thread. If you need any further assistance, please feel free to make a new one. Kind regards. Hallowglow.

Hello! I'm sorry for the inconvenience this issue has caused. A small update has been released for the Android client to address this issue. Please try logging in again, and if you're still unable to connect, try downloading and installing the client again to make sure you have the latest version. Thank you for your patience and understanding! Kind regards. Hallowglow.

Hello! I'm glad we could answer your question. Thank you for reaching out to us. Since this matter has been resolved, I'll go ahead and close this thread. Have a great day! Kind regards. Hallowglow.

Hello! Unfortunately, we don't have any way of knowing how long the maintenance will last. Kind regards. Hallowglow

Hello! I'm sorry for the inconvenience. The servers are currently under maintenance to apply security updates, and there's also a client update coming at the same time. Kind regards. Hallowglow.

Hello! I'm sorry you're experiencing this issue. I can confirm that everything is fine on our end, with no active blocks or restrictions. Since you're able to log in with another account or connect to a different server without any problems, please try restarting your router and leaving it unplugged for around five minutes before turning it back on. You can also try connecting through mobile data or using a VPN to see if that helps. Kind regards. Hallowglow.

Hello! I'm sorry for the inconvenience. To proceed with the Lake Trio quest, you must first register the caught data of all non-legendary Pokémon from Sinnoh in your Pokédex. According to our records, you're still missing the caught data for the following Pokémon: Bibarel, Roserade, Drapion, Lumineon, Lickilicky, Leafeon, Porygon-Z, and Dusknoir. Once you've completed these requirements, you should be able to continue with the quest. I hope this clarifies what you need to do. Please let me know if you have any other questions. Kind regards. Hallowglow.

Hello! Your Pokémon have been restored, and you can find them in the last slot of your PC storage. In the future, please make sure to submit these requests in the RESTORE POKEMON MEGATHREAD or in #request-chat on our official Discord server. Kind regards. Hallowglow.

Hello! I'm sorry for the delay. You shouldn't have any issues entering the Cave of Origin, as the playtime requirement for all quests has been removed. However, if you run into any trouble, please send me a screenshot. Kind regards. Hallowglow.

Hello! I'm sorry for the confusion! Each IV Reroll Ticket costs 250 PvE Coins, and since you had 92 at the time, you didn't have enough coins to purchase one. I hope this clears things up! Also, just a small reminder for next time: the Resolved Bugs section is intended for bug reports that have already been resolved. f you need help with an issue in the future, please make sure to post in the appropriate subforum, as we might miss your post if it's created in any of the Resolved sections. That said, you did the right thing by reaching out to me in-game, and I appreciate you bringing this to my attention! Kind regards. Hallowglow.

Hello! Since I haven't received a response from you in a while, I'll go ahead and close this thread. If you're still experiencing this issue or need further assistance, please feel free to make a new thread. Have a great day! Hallowglow.

Hello! I'm sorry for the inconvenience. This issue can usually be resolved by completely closing the game client and launching it again. Please make sure the client is fully closed before reopening it. I hope this helps! If you're still experiencing the issue after trying this, please let me know. Kind regards. Hallowglow.

Hello! I'm sorry for the inconvenience. Please try waiting a little longer than usual when logging in, as the process can sometimes take up to 10 minutes to complete. You can also try closing the game client completely and reopening it before trying again. If the issue persists, try restarting your router or connecting through a different network, such as switching from Wi-Fi to mobile data. You can also try using a VPN to see if that helps you log in. If you're still unable to log in after trying these steps, please let me know and provide a screenshot of the error you're receiving so we can look into it further. Kind regards. Hallowglow.

Hello! Unfortunately, I don't have any updates regarding this yet, but I want to assure you that I haven't forgotten about your case. I'll get in touch with you as soon as I have more information. Kind regards. Hallowglow

Hello! Could you please provide a few screenshots showing the issue? This will help me better understand the situation and assist you accordingly. Thank you for your cooperation. Kind regards. Hallowglow.

Hello! As Siidon correctly mentioned, the Sharpedo Mega Mount isn't available in the game currently . It may be added in the future, but we can't guarantee if or when that will happen. However, you can check out the other Mega Mounts available from the same NPC. As this has been clarified, I'll go ahead and close the thread. If you need any further assistance, feel free to make a new one. Kind regards. Hallowglow.