New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Everything posted by Hallowglow
-
Request to Revert My Cursola to Galarian Corsola
Hello! I’m sorry for the inconvenience but we don’t offer de-evolve or de-level service, as it says here. I'm sorry I can't give you the answer you're looking for. You'll have to hunt another Galarian Corsola in its area. Good luck on the hunt! Have a nice day! Regards! Hallowglow.
-
exp share
Hello! Thank you for letting us know you were able to resolve the issue. If you need anything else, please don't hesitate to contact us. Regards. Hallowglow.
-
Problem with 64-bit PC client not running
Hello. I'm sorry to hear you're experiencing this issue. Please try waiting a few minutes after launching the client, as it may take longer than expected to finish loading. If the issue persists, I recommend downloading a fresh copy of the client and trying the 32-bit version instead, as this, sometimes, has resolved the issue for some users. Additionally, please check whether Windows Defender or your antivirus has quarantined any game files, as this can prevent the client from starting properly. Kind regards. Hallowglow.
-
can be close
Thank you for letting us know! If you need anything, please, make a new post. I'll lock this thread. Regards. Hallowglow.
-
missing mount from my bag
Hello! Please submit a report through our Report Center and make sure to read How to report carefully. Based on our data base, the trade only involved the mount and no other items, money or Pokémon were exchanged. I hope the appropriate team will be able to assist you with this matter. Unfortunately, there is nothing further I can do from my side. With that said, I will now proceed to close this thread. I am truly sorry that I couldn't be of further assistance. Thank you for your understanding. Kind regards. Hallowglow.
-
missing mount from my bag
Hello. According to our records, a S Ultra Necrozma Mount was traded on 06/26 to Gya. If you do not recognize this trade, please make a report in our Report Center. Let me know if you need anything else. Kind regards. Hallowglow.
-
Budew Happiness Evolution Stuck at 255
Hello I am really sorry for the delay. There has been a small update regarding Budew's evolution. If your Budew has more than 160 happiness, simply use one Rare Candy during the in-game daytime, and it should evolve. I sincerely apologize for the confusion and any inconvenience caused. Kind regards. Hallowglow.
-
Budew Happiness Evolution Stuck at 255
I sincerely apologize. That was completely my mistake. Budew evolves during the in-game daytime, which is from 10:00 AM to 8:00 PM (game time). Other than that, everything else remains the same. You'll need to lower its happiness and then raise it back to the maximum during the in-game daytime, within the time window I mentioned earlier. My sincerest apologies once again. Kind regards. Hallowglow.
-
Bug with mega gardevoir quest
Hello. Unfortunately, it is not possible to reset quests. If you're asking because you want to obtain Gardevoir's Mega Stone, please note that it can be purchased with Wally for 100 PvP Coins or 200 PvE Coins, once you have completed the Galladite quest. Since your issue has been resolved, I will now proceed to close this thread. If you need any further assistance in the future, please feel free to create a new thread. Kind regards. Hallowglow.
-
Budew Happiness Evolution Stuck at 255
Hello! I'm sorry for the inconvenience. For Budew to evolve, it must reach 255 happiness during the in-game morning, which is from 04:00 AM to 09:59 AM (game time). If Budew is already at full happiness and you use a Rare Candy, it will not evolve (even in morning time). Its happiness must actually reach 255 within the required time window. To resolve this, you'll need to lower Budew's happiness slightly, then raise it back to 255 during the in-game morning. A way to do this is to let Budew faint in a battle against a wild Pokémon or an NPC, then increase its happiness again using berries or by defeating a few wild Pokémon until it reaches maximum happiness. Kind regards. Hallowglow.
-
Logging in won't go through
Hello @Neexx ! I am really sorry for the inconvenience. Please try restarting your router and attempting to connect again. If the issue persists, you can also try using a VPN. In many cases, using a VPN has helped resolve this type of connection issue, as it can provide a different route between your network and PRO's servers. Thank you for your patience and understanding. Regards. Hallowglow.
-
Move: snatch
Hello, I'm sorry for the inconvenience. Indeed, the move Snatch is currently not coded in PRO. You can check the list of moves and abilities that are not coded HERE. We understand that it may be necessary for some strategies, so it may be coded in the future. However, there is currently no estimated timeframe for it. For now, we can only ask for your patience and understanding. Regards. Hallowglow.
-
Bug with mega gardevoir quest
Hello @Pikashuu, sorry for the delay and for the inconvenience you are experiencing. Don't worry, showing the wrong Ralts to Farmer Wood will not block your Mega Gallade quest. The Ralts you show doesn't need to be the same Pokémon you use later for the battle. As long as you have chosen the Gallade path and completed the other requirements, you can continue the quest normally by using another Gallade to fight. Please, keep in mind that you need a level 100 Gallade with your OT to fight Wally. Let me know if you need anything else. Regards. Hallowglow.
-
[Resolved] [New Trade Zone] Alternative Account Bidding Question
Hello! Thank you for letting us know you question has been resolved. I'll now close this thread. If you need any further assistance in the future, please feel free to create a new one. Regards. Hallowglow.
-
Mysterious Ticket Birth Island Bug
Hello! Due to the inactivity of this thread and since the matter has been resolved, I will proceed to close it. If you require any further assistance, please feel free to create a new thread. Kind regards. Hallowglow.
-
Rewind evolution help
Hello! As your question has now been answered, I will proceed to close this thread. If you have any further questions or need additional assistance, please don't hesitate to create a new thread. Kind regards. Hallowglow.
-
Swords of Justice Questline bugged (Terrakion gone) / TAKE 2 - Its really gone....
Hello! I'm glad to hear that you were able to catch Terrakion.. Since the issue has been resolved, I will proceed to close this thread. If you need any further assistance in the future, please don't hesitate to create a new thread. I sincerely apologize once again for all the inconvenience. Kind regards. Hallowglow.
-
Terrakion quest
Hello, your issue should now be resolved. Could you confirm if it has properly respawned? Kind regards, Hallowglow
-
Swords of Justice Questline bugged (Terrakion gone) / TAKE 2 - Its really gone....
Hello, I sincerely apologize for the delay. Your issue should now be resolved. Could you please try to catch Terrakion at its location and confirm if it has properly respawned? I look forward to your response. My sincerest apologies for the inconvenience. Kind regards. Hallowglow.
-
Hiring trained + issues evol
Hello! I'm sorry for the inconvenience. Unfortunately, there is nothing we can do,, we do not provide a de-evolution service, as stated here. Make a Pokemon back to a previous state Because it is each player's responsibility to manage their Pokémon. In this situation, it should have been specified at the time of the service request that the Pokémon should not be evolved. As an alternative, you can catch another Oshawott in Pinkan Island Meadow (Lv. 34–36) or Dragonspiral Tower Exterior (Lv. 21–25). Since this has been answered, I will proceed to close the thread. Kind regards. Hallowglow.
-
Terrakion quest
Hello! I sincerely apologize for the issue again. I have forwarded it for further review. We kindly ask for your patience while we look into this. Thank you for your understanding. Kind regards. Hallowglow.
-
Terrakion quest
Hello! I'm sorry for the inconvenience. The Legendary Pokémon should respawn if you leave the room and then enter it again. Please note that it will respawn with the same Nature and IVs it had the first time. Let me know if you need anything else. Kind regards. Hallowglow.
-
Move nightmare not working
Hello!! I am sorry for the inconvenience. At the moment, the move Nightmare is not currently coded in PRO. You can check this list of broken moves, abilities & items in PRO. It may become available in the future, however, there is currently no estimated timeframe for when it will be implemented. We understand that this move could be important for certain strategies, and we appreciate your patience and understanding while we wait for future updates. I hope this information was helpful. Kind regards. Hallowglow.
-
can't log into gold
Since there has been no further activity, I’ll go ahead and close this thread. If you need anything else in the future, feel free to create a new one. Have a nice day! Best regards. Hallowglow.
-
Bug after login
Since there has been no further activity, I’ll go ahead and close this thread. If you need anything else in the future, feel free to create a new one. Have a nice day! Best regards. Hallowglow.
