Hi, I was doing the Terrakion quest. When I reached the part where I had to catch the Pokémon, I got disconnected. After logging back in, Terrakion is gone, and I can’t continue the quest. Could you please help me restore the quest or tell me how to continue? Thank you.

55 minutes ago, Manhmaulanh said:

Hi, I was doing the Terrakion quest. When I reached the part where I had to catch the Pokémon, I got disconnected. After logging back in, Terrakion is gone, and I can’t continue the quest. Could you please help me restore the quest or tell me how to continue? Thank you.

Hello! I'm sorry for the inconvenience.

The Legendary Pokémon should respawn if you leave the room and then enter it again.

Please note that it will respawn with the same Nature and IVs it had the first time.

Let me know if you need anything else.

Kind regards.

Hallowglow.

I already tried that, and I even waited more than 24 hours, but Terrakion still hasn’t appeared. I’m still unable to continue the quest. Could you please check my quest status or reset this part of the quest? Thank you.

1 hour ago, Hallowglow said:

Xin chào! Tôi xin lỗi vì sự bất tiện này.

Pokémon huyền thoại sẽ xuất hiện trở lại nếu bạn rời khỏi phòng rồi vào lại.

Xin lưu ý rằng nó sẽ hồi sinh với cùng hệ số Nature và IV như lần đầu tiên.

Hãy cho tôi biết nếu bạn cần thêm bất cứ điều gì khác.

Trân trọng.

Ánh sáng Halloween.

I already tried that, and I even waited more than 24 hours, but Terrakion still hasn’t appeared. I’m still unable to continue the quest. Could you please check my quest status or reset this part of the quest? Thank you.

35 minutes ago, Manhmaulanh said:

I already tried that, and I even waited more than 24 hours, but Terrakion still hasn’t appeared. I’m still unable to continue the quest. Could you please check my quest status or reset this part of the quest? Thank you.

Hello! I sincerely apologize for the issue again. I have forwarded it for further review.

We kindly ask for your patience while we look into this.

Thank you for your understanding.

Kind regards.
Hallowglow.

4 minutes ago, Hallowglow said:

Xin chào! Tôi thành thật xin lỗi về sự cố này một lần nữa. Tôi đã chuyển vấn đề này để xem xét thêm.

Chúng tôi mong quý khách thông cảm và kiên nhẫn trong khi chúng tôi xem xét vấn đề này.

Cảm ơn bạn đã thông cảm.

Trân trọng,
Hallowglow.

Please let me know when the issue has been resolved. Thank you!

58 minutes ago, Manhmaulanh said:

Please let me know when the issue has been resolved. Thank you!

Hello, your issue should now be resolved. Could you confirm if it has properly respawned?

Kind regards,
Hallowglow