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Unable to Login – "Failed proxy 1/8 C8583645" Error

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Title: Unable to Login – "Failed proxy 1/8 C8583645" Error

Server: Silver

Date & Time: July 22, 2026 (Approximately 11:39 AM IST)

Description:

Hello PRO Staff,

I'm unable to log into the game. Every time I try to connect to the Silver server, the login is canceled and I receive the following error:

Failed proxy 1/8 C8583645

Trying proxy 1/8 C8583645 RTT 199ms j0

Connecting to Silver

Establishing connection...

After this, the client displays "Login canceled", and I cannot enter the game.

What I have tried:

  • Restarted the game.

  • Retried logging in multiple times.

  • Verified that my username and password are correct.

  • The issue still persists.

Screenshot:

I've attached the screenshot showing the error.

image.png

On 7/22/2026 at 3:18 AM, Madhanmadhan said:

Title: Unable to Login – "Failed proxy 1/8 C8583645" Error

Server: Silver

Date & Time: July 22, 2026 (Approximately 11:39 AM IST)

Description:

Hello PRO Staff,

I'm unable to log into the game. Every time I try to connect to the Silver server, the login is canceled and I receive the following error:

Failed proxy 1/8 C8583645

Trying proxy 1/8 C8583645 RTT 199ms j0

Connecting to Silver

Establishing connection...

After this, the client displays "Login canceled", and I cannot enter the game.

What I have tried:

  • Restarted the game.

  • Retried logging in multiple times.

  • Verified that my username and password are correct.

  • The issue still persists.

Screenshot:

I've attached the screenshot showing the error.

image.png

Hello!! Sorry for the delay and all the inconvenience.

This message means that the client was unable to connect through the first proxy and therefore canceled that login attempt.

Please wait a few minutes for the client to switch to a different proxy, then try logging in again. This should resolve your issue.

However if you are still unable to log in, please let us know.

Kind regards.
Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

  • Author

Hello Hallowglow,

Thank you for your response.

I waited and tried logging in again, but the issue still persists.

I have tested with both my main account and my alt account. Both accounts can log into the Gold server without any issues, but both receive the same error when trying to connect to the Silver server:

  • Failed proxy 1/8 C8583645

  • Connecting to Silver

  • Establishing connection...

  • Login canceled

Since the issue occurs on multiple accounts and only affects the Silver server, it does not appear to be account-related.

Could you please check whether there is an issue with the Silver server or its proxy, or advise if there is anything else I can try?

Thank you for your time and assistance.

Kind regards,
Main account : madhanmanchala

Alt account : Madhanmadhan

1 hour ago, Madhanmadhan said:

Hello Hallowglow,

Thank you for your response.

I waited and tried logging in again, but the issue still persists.

I have tested with both my main account and my alt account. Both accounts can log into the Gold server without any issues, but both receive the same error when trying to connect to the Silver server:

  • Failed proxy 1/8 C8583645

  • Connecting to Silver

  • Establishing connection...

  • Login canceled

Since the issue occurs on multiple accounts and only affects the Silver server, it does not appear to be account-related.

Could you please check whether there is an issue with the Silver server or its proxy, or advise if there is anything else I can try?

Thank you for your time and assistance.

Kind regards,
Main account : madhanmanchala

Alt account : Madhanmadhan

Hello!

Thank you for the additional information.

Since both of your accounts are able to connect to the Gold server and there are currently no issues affecting the Silver server, this does not appear to be an account-related or server-side issue.

Please try connecting using a different network (for example, by switching from Wi-Fi to mobile data, or vice versa).

If that is not possible, you can also try using a VPN.

Kind regards.

Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

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