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No puedo logear

Featured Replies

21 hours ago, Camionero said:

No puedo logear en silver con mi wifi y en gold entra normalmente

Screenshot_20260820-164818_PROClient.png

Hello! I'm sorry for the inconvenience.

Since you are able to connect to the Gold server normally, please wait a few minutes and try connecting to Silver again, as the issue may be temporary.

You can also try connecting through a different network, such as switching from Wi-Fi to mobile data or vice versa. Restarting your router may also help establish a different connection.

If the issue persists, you can also try using a VPN.

Please let us know if the issue continues after trying these steps.

Kind regards.

Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

  • 2 weeks later...
  • Author

El problema sigue que no me deja logear en con mi wifi en silver .. y usar vpn no funsiona bien porque muchas veces se cae

21 hours ago, Camionero said:

El problema sigue que no me deja logear en con mi wifi en silver .. y usar vpn no funsiona bien porque muchas veces se cae

Hello! I'm very sorry that the issue is still persisting

Please try waiting for a little while when connecting, as the connection may need some time to cycle through the available proxies. If the current proxy is unable to establish a connection, it will eventually time out and automatically attempt to connect through the next proxy

We understand this can be inconvenient, and I sincerely apologize again for the trouble this may be causing

Kind regards.

Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

  • Author

Hola buen día ayer pude logear correctamente todo el día hoy ya volvieron los problemas de desconeccion y de nuevo no deja logear en silver

2 hours ago, Camionero said:

Hola buen día ayer pude logear correctamente todo el día hoy ya volvieron los problemas de desconeccion y de nuevo no deja logear en silver

Hello! I'm sorry that the issue is still persisting

Please give the client some time when attempting to log in and keep trying. The connection may need to cycle through the available proxies before finding one that can establish a connection properly. If the current proxy is unable to connect, please wait for it to time out rather than closing the client or immediately trying again, as it should then automatically move on to the next available proxy

You can also try connecting through 4G first and, once you are successfully logged in, switch back to your Wi-Fi connection and see if you are able to remain connected

I understand this can be inconvenient, but please give it some time and continue trying this way.

Thank you for your patience

Best regards.
Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

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