Hello dear PRO Staff,

I hope you are doing well.

My previous account, Fabioklasen, was permanently banned for Macro Usage and Mass Account, and my ban appeal has been denied.

First of all, I would like to sincerely apologize for my past mistakes and for any trouble I may have caused.

I fully respect the staff’s decision, and I understand that my previous ban is final. I am not here to question that decision or request another appeal.

I have created a new account, and I would kindly like to ask whether I am allowed to start over and continue playing PRO, considering my previous ban reasons.

I genuinely enjoy this game and would be very grateful for the opportunity to make a fresh start while fully respecting all the rules.

I completely understand if there are restrictions in my specific case. I simply wanted to ask for clarification before continuing.

Thank you for your time.

Hi! @Mrsauerkraut045

Since your Fabioklasen Account is just an account ban, you are allowed to play on a new account; however, Please keep in mind you may be liable to an IP ban upon further infractions.

If you are IP banned, you are barred from our services as long as it is in effect and thus you're prohibited from registering a new account on our game.

Things to note regarding making the new account:

I noticed the Mrsauerkraut045 account is using a different email, which is absolutely fine! , but just to add for future reference: You are allowed up to 4 owned accounts, with 2 accounts per 1 email address.

Please let me know if you have any further questions! Otherwise i will close this thread!

Thanks,

Satellar ⭐

Please refrain from contacting staff members directly for private support

Hi Satellar,

Thank you very much for your clarification and for giving me the opportunity to start fresh!

I just have one last question: Would it be okay to change the email address of my new account (Mrsauerkraut045) to the email I previously used for my banned account (Fabioklasen)? That would be a bit easier for me.

Other than that, I have no further questions. I understand the rules and will make sure to follow them.

Thank you again for your help!