Satellar

Hi! I am sorry to hear about the issue regarding the accidental evolving of your Pokémon, sadly De evolving Pokémon is not something us as PRO staff can offer. De evolving can be permitted if its provider to service provider without the consent of the owner, With that being said De evolving your Pokémon is something I cannot provide otherwise. I can understand this isn't the outcome you'd have hoped for and with that I apologise, it's ultimately up to the player to ensure that when evolving/not evolving that they are cautious with the option they choose. I will go ahead and lock this thread, however if in the future you have any more questions or need any more help please reach out in a new topic! Thanks! Satellar

Refunded! Since the issue has been resolved i will go ahead and close the thread! Feel free to open up a new thread if you have any more issues or questions! Thanks! Satellar

Okay no worries! Could you let me know what currency you used to buy the Steelium Z? (PVP or PVE) Thanks! Satellar

Hi! I will try to help however i can! Could you please provide any evidence you may have regarding this purchase so i can help refund it for you! Thanks! Satellar

Hi! this is a discord issue rather than a game issue, you said that your friends can see the game as you play, this can mean the overlay itself just isnt working properly. Here are a few things you can try to fix this- you can try enabling the game overlay in discord settings- game overlay check that PRO is added in the registered games section you could try and run the game as an admin sometimes changing the game from borderless/windowed to fullscreen can help with these issues Let me know if any of these solutions work for you! Satellar

Hi! Sorry to hear about your item getting bugged out, Your item has now been restored for you, make sure to check your inventory for it! If thats everything then i will close this thread! Feel free to reach out if you have any other questions in a new thread! Thanks, Satellar

The Tree axe should be added in your inventory now! I apologise for the missed item! Thank you! Satellar

Your items should have been recovered for you! they should be in your backpack! If you have any other questions feel free to reach out! Satellar

What i mean is were you able to take a screenshot of the email before sending it through print screening/snipping tool or any other way of taking a snapshot of your screen, if not then can you describe the items that was attached to the email, try and provide as much detail as possible, that way we can help much more smoothly Satellar

Hi! Could you please send me any Screenshots/Evidence you have regarding the email you sent? Thanks! Satellar