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Satellar

Community Coordinator
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  1. Hi! @Arkani99 Sadly The game does not have the option to change the in-game language to anything other than English at the current moment, However this is a good suggestion and i will make sure to bring it up to the staff! An alternative way to be able to use other languages in the game is using the Chat section. The chat system supports different language channels, so you can join a specific language channel to talk with other players in your language using the command: /cgjoin <channel name>, <password> Please note <password> is not always required but sometimes does depending on the channel you're trying to join (such as guilds or private channels) I apologies this isn't the answer you were hoping for, however i hope that the advice for language channels will benefit you! Please let me know if i can help further, If not i will go ahead and lock this thread! You can reach out in a new topic if you are ever having any more issues! Thanks, Satellar
  2. Hi @Ryozhyn Thank you for your understanding! As this topic has been resolved i will go ahead and Lock this thread! Please feel free to reach out in the future if you have any further issues! Thanks! Satellar
  3. Hi! @Ryozhyn I'm sorry to hear you're feeling disgruntled over the lack of form's being seen. To address your issue, Forms are completely random and are not affected by your current or past behavior. There is also no system that lowers your chance of finding forms because of past rule violations. Sometimes players can go through very unlucky streaks where forms; especially rare ones feel impossible to encounter for days. RNG (Random Number Generation) can unfortunately be very inconsistent, and long dry streaks do happen. All forms are random encounters, so it is possible to experience periods where even common variants seem much rarer than usual. I apologize that this isn't the outcome you'd have hoped for but please understand that the lack of forms being seen is not based on your past/current behavior, everyone's chances are the same! Thanks, Satellar
  4. Hi! @Pokemon911 Apologies for the delayed reply! Before going forward could you please confirm with me if you are still having issues logging in? If you are i will help look into this further for you! Thanks, Satellar
  5. Hi! @Mrok As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar
  6. Hi! @Kayujintan No worries! Since this issue has been resolved i will now close this thread! Please feel free to reach out in a new topic if you ever have any other issues! Thanks! Satellar
  7. Hi! @Kayujintan We have removed 1 Darkinium Z Crystal out of your inventory and you will be refunded the PVP Coins! Please make sure to check and confirm that the process has gone through on your end! Once you have i will go ahead and close this thread! Thanks! Satellar
  8. Hi! @Kayujintan Apologies for the delay in the response! To help resolve this issue can you please confirm a few things for me: What currency did you use for the Darkinium Z? Was the mistake in regards to buying one extra or both? Once i have received a response i can help further look into this for you! Thanks, Satellar
  9. Hi! @Jordanb129 As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar
  10. Hi! @Rudraak As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar
  11. Hi! @Dragzilla As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar
  12. Hi @Coder3462 I'm glad you were able to get the ShellBell! And i apologize again for the delay you had in your issue! As this issue has been resolved i will go ahead and lock this thread. If you ever have any other future problems please feel free to reach out in a topic! Thanks, Satellar
  13. Hi! @Coder3462 When its next convenient for you could you please show me a screenshot of the hiker giving you that dialogue so i can take a look? I Understand this may be tedious, however in order for me to help to the best i can i need to make sure i have all the information possible. Can i also confirm with you in regards to the missing Shoal Shells that you are trying to collect them at the correct High Tides Times? The times are between 09:00 - 14:59 and 21:00 - 02:59 PokéTime. Thanks! Satellar
  14. Hi! @Ianjaipersaud I am sorry to hear this has happened to you. Unfortunately De evolving Pokémon is not something us as PRO staff can offer. I can understand this isn't the outcome you'd have hoped for and with that I apologize, It is ultimately up to the player to ensure that when evolving/not evolving that they inform whomever may be helping them with the service of the desired outcome. I will go ahead and lock this thread, however if in the future you have any more questions or need any more help please reach out in a new topic! Thanks, Satellar
  15. Hi! @Coder3462 I apologize for the delayed response. There are a few things I'll need to ask before going forward: Have you been able to progress into the Shellbell Quest since you have submitted this issue? Added to the above screenshots, could you please try and provide a few more screenshots, such as the dialog when talking to the hiker or anything else you can think of that may be of use. Again i apologize it has been a while since you have had a response, however once i hear back from you i will look into this further! Thanks, Satellar
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