Satellar

Hi! @Arkani99 Sadly The game does not have the option to change the in-game language to anything other than English at the current moment, However this is a good suggestion and i will make sure to bring it up to the staff! An alternative way to be able to use other languages in the game is using the Chat section. The chat system supports different language channels, so you can join a specific language channel to talk with other players in your language using the command: /cgjoin <channel name>, <password> Please note <password> is not always required but sometimes does depending on the channel you're trying to join (such as guilds or private channels) I apologies this isn't the answer you were hoping for, however i hope that the advice for language channels will benefit you! Please let me know if i can help further, If not i will go ahead and lock this thread! You can reach out in a new topic if you are ever having any more issues! Thanks, Satellar

Hi @Ryozhyn Thank you for your understanding! As this topic has been resolved i will go ahead and Lock this thread! Please feel free to reach out in the future if you have any further issues! Thanks! Satellar

Hi! @Ryozhyn I'm sorry to hear you're feeling disgruntled over the lack of form's being seen. To address your issue, Forms are completely random and are not affected by your current or past behavior. There is also no system that lowers your chance of finding forms because of past rule violations. Sometimes players can go through very unlucky streaks where forms; especially rare ones feel impossible to encounter for days. RNG (Random Number Generation) can unfortunately be very inconsistent, and long dry streaks do happen. All forms are random encounters, so it is possible to experience periods where even common variants seem much rarer than usual. I apologize that this isn't the outcome you'd have hoped for but please understand that the lack of forms being seen is not based on your past/current behavior, everyone's chances are the same! Thanks, Satellar

Hi! @Pokemon911 Apologies for the delayed reply! Before going forward could you please confirm with me if you are still having issues logging in? If you are i will help look into this further for you! Thanks, Satellar

Hi! @Mrok As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar

Hi! @Kayujintan No worries! Since this issue has been resolved i will now close this thread! Please feel free to reach out in a new topic if you ever have any other issues! Thanks! Satellar

Hi! @Kayujintan We have removed 1 Darkinium Z Crystal out of your inventory and you will be refunded the PVP Coins! Please make sure to check and confirm that the process has gone through on your end! Once you have i will go ahead and close this thread! Thanks! Satellar

Hi! @Kayujintan Apologies for the delay in the response! To help resolve this issue can you please confirm a few things for me: What currency did you use for the Darkinium Z? Was the mistake in regards to buying one extra or both? Once i have received a response i can help further look into this for you! Thanks, Satellar

Hi! @Jordanb129 As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar

Hi! @Rudraak As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar

Hi! @Dragzilla As it has been a while since my last response and i haven't received a reply from you i will be going ahead and closing this thread! If you are still having issues please feel free to reach out in a new topic and one of our staff will be happy to help you! Thanks, Satellar

Hi @Coder3462 I'm glad you were able to get the ShellBell! And i apologize again for the delay you had in your issue! As this issue has been resolved i will go ahead and lock this thread. If you ever have any other future problems please feel free to reach out in a topic! Thanks, Satellar

Hi! @Coder3462 When its next convenient for you could you please show me a screenshot of the hiker giving you that dialogue so i can take a look? I Understand this may be tedious, however in order for me to help to the best i can i need to make sure i have all the information possible. Can i also confirm with you in regards to the missing Shoal Shells that you are trying to collect them at the correct High Tides Times? The times are between 09:00 - 14:59 and 21:00 - 02:59 PokéTime. Thanks! Satellar

Hi! @Ianjaipersaud I am sorry to hear this has happened to you. Unfortunately De evolving Pokémon is not something us as PRO staff can offer. I can understand this isn't the outcome you'd have hoped for and with that I apologize, It is ultimately up to the player to ensure that when evolving/not evolving that they inform whomever may be helping them with the service of the desired outcome. I will go ahead and lock this thread, however if in the future you have any more questions or need any more help please reach out in a new topic! Thanks, Satellar

Hi! @Coder3462 I apologize for the delayed response. There are a few things I'll need to ask before going forward: Have you been able to progress into the Shellbell Quest since you have submitted this issue? Added to the above screenshots, could you please try and provide a few more screenshots, such as the dialog when talking to the hiker or anything else you can think of that may be of use. Again i apologize it has been a while since you have had a response, however once i hear back from you i will look into this further! Thanks, Satellar

Hi! No worries! Since this issue has been resolved i will now close this thread! Please feel free to reach out in a new topic if you ever have any other issues! Have a great day! Thanks, Satellar

Hi! @Antreas13 We have removed 2 White Flowers out of your inventory and you will be refunded the Event Coins! Please make sure to check and confirm that the process has gone through on your end! Once you have i will go ahead and close this thread! Thanks, Satellar

Hi! @Dragzilla Apologies for the delayed response. I'm sorry to hear you're having issues switching servers, In order to help you could you please try and provide any evidence showing that the dashboard is glitching? Once you have done that we can go ahead and look into this further for you and help provide a solution! Thanks, Satellar

Hi! @Antreas13 Apologies for the delayed response! To help you with your issue i would like to confirm a few things. Can you tell me the server you're on And can you also confirm with me if you accidentally bought 2 of the White flowers, or if you mistakenly bought 1 extra? Thanks! Satellar

Hi! @Rudraak Apologies for the Delayed Response! Looking at the time you posted this issue i believe that the servers were down during this period where you were not able to log in. The servers should be back online now. If you are still experiencing issues you can try: Using a VPN or your mobile Data to log in and then switching back once you are in. Waiting a few minutes or simply retrying if it fails If these solutions don't work please reach out and let me know so i can help investigate this further for you! Thanks! Satellar

Hi! Apologies for the delayed Response! Could you please re upload your screenshots/evidence that you provided in this topic as they are not loading. Once that is done i will work on looking further into this for you! Thanks! Satellar

Hi! Thank you for being patient! I have been notified that you cannot currently Learn Sludge Wave on Greninja and that it has been reported, I apologize that this is not the outcome you'd have hoped for. Please keep an eye out for any updates regarding this problem. You can see updates Via the Discord and Forums. As this has been resolved i will go ahead and close this thread! Please feel free to reach out if you have any more issues! Thanks! Satellar

Hi! Apologies for the delayed response! To confirm for you, your Greninja can and should be able to learn Sludge Wave both through the TM and the move Tutor in Celadon. Looking at your screenshots i can see neither option worked for you, because of that this could potentially be a bug. I will go ahead and look into this further for you. Thank you for bringing this to our attention! Satellar

Hi! I'm glad you were able to find it! Since the issue has been resolved, I will go ahead and close this thread. Feel free to create a new thread if you have any other questions or issues! Thanks, Satellar

Hi! Sorry for the delayed response. I'm sorry to hear you're having trouble locating your EXP. Share, I have had a look into it for you and from what i can see your item is in your inventory somewhere currently. Could you please double check your inventory for me, and check if any of your Pokémon may be holding that item. Once you have done that and if you still can't find it then i will look into this further for you! Thanks, Satellar