Hello,

I have already caught Zapdos in the past, and I am now trying to return to Shamouti Island to catch Moltres.

Unfortunately, when I speak to Sailor Sam at Vermilion City Docks, he only says:

"I'm from Shamouti Island. Every year we have a wonderful festival!"

He does not offer to take me to the island.

I found another player who experienced exactly the same issue: https://pokemonrevolution.net/forum/topic/278285-how-can-i-go-to-shamouti-island-question-for-legendary-birds-quest/

According to the staff response, this may be related to a previous bug that caused some Pokédex caught data to disappear.

Could you please check my account's quest progress and Pokédex data to determine why I cannot access Shamouti Island?

If any data was lost due to the bug, I would appreciate your assistance in resolving the issue.

Thank you for your help!

49 minutes ago, Nofuture said:

Hello,

I have already caught Zapdos in the past, and I am now trying to return to Shamouti Island to catch Moltres.

Unfortunately, when I speak to Sailor Sam at Vermilion City Docks, he only says:

"I'm from Shamouti Island. Every year we have a wonderful festival!"

He does not offer to take me to the island.

I found another player who experienced exactly the same issue: https://pokemonrevolution.net/forum/topic/278285-how-can-i-go-to-shamouti-island-question-for-legendary-birds-quest/

According to the staff response, this may be related to a previous bug that caused some Pokédex caught data to disappear.

Could you please check my account's quest progress and Pokédex data to determine why I cannot access Shamouti Island?

If any data was lost due to the bug, I would appreciate your assistance in resolving the issue.

Thank you for your help!

Hello! I'm very sorry for the inconvenience.

This may have happened due to changes in the quest requirements.

To access Shamouti Island, you must be the Kanto Champion, have the caught data of all non-legendary Pokémon from Kanto (Generation 1), and have the seen data for Articuno, Zapdos, and Moltres.

From what I can see, you're still missing the caught data for Charizard and Marowak, as well as the seen data for Articuno and Moltres.

To complete the caught data requirement, you can evolve these Pokémon, buy them, or get a lend from another player. A 1-minute lend is enough to register their caught data.

As for the seen data, you'll need to battle Articuno at the Seafoam Islands and Moltres at Kanto Victory Road 3F.

You don't need to defeat them, as simply encountering them in battle is enough to register their seen data.

Once you've met all the requirements, you'll be able to return to Shamouti Island.

I hope this clears things up!

Kind regards.
Hallowglow.

Hello Hallowglow,

Thank you for your response.

I believe there is an issue with my Pokédex data, and I would kindly ask you to investigate and restore the missing entries.

The Charizard shown in the attached screenshot is actually my original starter Pokémon from many years ago. It has my OT (Nofuture), and I still own it, along with six other Charizards in my PC.

Therefore, I don't understand how I could possibly be missing Charizard's caught data, especially since I have owned and evolved my original starter myself.

Additionally, I have already completed the Jirachi, Latios, and Legendary Birds quests in the past, and I own Zapdos. I also remember encountering the other legendary birds.

This strongly suggests that some of my Pokédex data may have been lost or reset, rather than these requirements never having been fulfilled.

Could you please investigate my account and restore any missing caught and seen data that was previously registered?

I would prefer to have the underlying issue corrected rather than simply registering the Pokémon again, especially since this could potentially affect other quests as well.

I have attached a screenshot showing my original starter Charizard with my OT as evidence.

Thank you for your time and assistance!

4 hours ago, Nofuture said:

Hello Hallowglow,

Thank you for your response.

I believe there is an issue with my Pokédex data, and I would kindly ask you to investigate and restore the missing entries.

The Charizard shown in the attached screenshot is actually my original starter Pokémon from many years ago. It has my OT (Nofuture), and I still own it, along with six other Charizards in my PC.

Therefore, I don't understand how I could possibly be missing Charizard's caught data, especially since I have owned and evolved my original starter myself.

Additionally, I have already completed the Jirachi, Latios, and Legendary Birds quests in the past, and I own Zapdos. I also remember encountering the other legendary birds.

This strongly suggests that some of my Pokédex data may have been lost or reset, rather than these requirements never having been fulfilled.

Could you please investigate my account and restore any missing caught and seen data that was previously registered?

I would prefer to have the underlying issue corrected rather than simply registering the Pokémon again, especially since this could potentially affect other quests as well.

I have attached a screenshot showing my original starter Charizard with my OT as evidence.

Thank you for your time and assistance!

Hello!

Could you please go to Professor Oak's Lab in Pallet Town and interact with the PC there?

Please let me know if this resolves your issue. If not, I'll forward it to the appropriate team so they can look into it.

Kind regards.
Hallowglow.