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Mac Client won't start


Guest OlegJah

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Guest OlegJah

PRO Username:

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: None

 

What have you done before the problem was there?

I haven't played it before

 

What have you already tried to solve the problem?

Downloaded it from all mirrors possible and re-downloaded, re-unpacked and re-startet it multiple times

 

Description and Message

PRO Username:

Have you looked at the FAQ to solve your issue?: 0

On which server issue happened: 0

 

What have you done before the problem was there?

 

 

What have you already tried to solve the problem?

 

 

Description and Message

The icon of the app just bounces and then vanishes - won't start. May have to do something with the mirrors, as the Unarchiver displays a "this archive is damaged" when unpacking. Re-Downloaded from all 3 mirrors multiple times (the main link on the homepage is not working).

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191519 PRO Username:

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: None

 

What have you done before the problem was there?

I haven't played it before

 

What have you already tried to solve the problem?

Downloaded it from all mirrors possible and re-downloaded, re-unpacked and re-startet it multiple times

 

Description and Message

PRO Username:

Have you looked at the FAQ to solve your issue?: 0

On which server issue happened: 0

 

What have you done before the problem was there?

 

 

What have you already tried to solve the problem?

 

 

Description and Message

The icon of the app just bounces and then vanishes - won't start. May have to do something with the mirrors, as the Unarchiver displays a "this archive is damaged" when unpacking. Re-Downloaded from all 3 mirrors multiple times (the main link on the homepage is not working).

 

Hi the MAC link isn't working properly there are a few other links you can try,

Mirror1: https://dl1.project-sato.net/

Mirror2: https://dl2.project-sato.net/

Mirror3: https://mega.nz/#F!Yg4FQKYJ!5kwaS-b4EBoH1q1x0QDfiQ

x3y83p.jpg
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191519 PRO Username:

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: None

 

What have you done before the problem was there?

I haven't played it before

 

What have you already tried to solve the problem?

Downloaded it from all mirrors possible and re-downloaded, re-unpacked and re-startet it multiple times

 

Description and Message

PRO Username:

Have you looked at the FAQ to solve your issue?: 0

On which server issue happened: 0

 

What have you done before the problem was there?

 

 

What have you already tried to solve the problem?

 

 

Description and Message

The icon of the app just bounces and then vanishes - won't start. May have to do something with the mirrors, as the Unarchiver displays a "this archive is damaged" when unpacking. Re-Downloaded from all 3 mirrors multiple times (the main link on the homepage is not working).

 

Hello OlegJah,

It seems that your security settings are blocking the app from launching.

Please follow these steps and they should help you.

 

1. Clear your device of any and all copies of PRO. This includes any up to date clients too. Ensure that you empty your Trash so they are fully wiped.

2. Go to System Preferences > General. It will bring you to this page:

ba9b3a495f5559f72e04bac8c93db246.png

3. Unlock your Settings by clicking the padlock, this will prompt a password if you use one. After doing this, make sure that "Allow Apps Downloaded From: Everywhere" is selected as shown in the image.

4. Now download your client from this webpage. If the webpage is down it will prompt you to download the client from Mediafire rather than an automatic download - the Mediafire version will prompt you with a captcha. You DO NOT want the Mediafire one, if it gives you this one, wait and try to download again later OR try one of the mirrors Delareen has linked above.

5. This client unlike previous clients downloads as a zip file, I have tested this multiple times and found that it does not always unzip the file automatically so you may need to do this manually.

6. Make sure your client is in the Applications folder on your computer - mine automatically appeared in downloads, you may also need to move this manually also.

7. Try to open the client. Hopefully this should work, your Security Settings may prompt you with a final warning that you are downloading from an Unidentified User, accept this.

 

Please get in touch if this does not help and I will try my best to guide you further!

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Guest OlegJah

First of all, thanks for your help! Now it doesn't even bounce. It prompted me, like you said, the first time - Now it doesn't. My status bar just grows a tiny bit bigger for a millisecond and then goes back to normal again, leaving no reaction.

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192113 First of all, thanks for your help! Now it doesn't even bounce. It prompted me, like you said, the first time - Now it doesn't. My status bar just grows a tiny bit bigger for a millisecond and then goes back to normal again, leaving no reaction.

 

Hello again, OlegJah.

I have done a little testing of all of the MAC clients available and have written a Guide.

If you have any further problems, please comment on the guide, as I would like to cater it to all MAC users and develop the guide to cover all needs.

Please follow the guide from the beginning again, and choose one of the clients I have stated do work.

I really hope this helps this time.

:Grin:

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