Server question? *Not Status*

[Orihara]

Hiya there, so I just joined the game and site and all, and I know it says not to ask about the server status or it will be locked instantly, but I do have one question dealing with the server itself.

 

So in-game, I had just received my starter Pokemon and went to go to Mom's House to speak to her and checked the Cubchoo for the Dex Entry and the game stopped letting me move at all. I could pull up the menu but that is it. (Not sure if that is a bug or not, being that it is still a BETA.) Anyways, so I waited a moment, thinking my laptop was lagging, and the game server closed, taking me back to the main login screen. Again, thinking my laptop was a bit slow, I decided to restart it and waited a moment until I pulled up the main screen once more. This time telling me it can't connect to the server at all. Is this normal, or is it a problem with my laptop? Just curious is all. Sorry if this goes against the server status rule, feel free to lock it if it does. ;;'

In normal case scenarios, its highly possible that the NPC ID is wrong, which indicates that your maps are not up-to-date. The solution to this is to close your client completely and re-open, which allows the new maps to download. In your case however, this was either due to high lag or a possible server crash, which is something related to the servers and not to your connection.