Maylynn Posted July 20, 2016 Share Posted July 20, 2016 PRO Username: Maylynn Have you looked at the FAQ to solve your issue?: Yes On which server issue happened: RED What have you done before the problem was there? Yesterday I was playing normally stopped when the server came in maintenance. Today, after installing the new version, the message appears: "The game crashed. The crash report folder named: "2016-07-20_160200" next to executable game It would be great if you'd send it to the devoloper of the game!" What have you already tried to solve the problem? I already installed and uninstalled several times and the message remains the same. Description and Message Link to comment https://pokemonrevolution.net/forum/topic/33682-i-cant-access-the-game-since-the-new-update-0719/ Share on other sites More sharing options...
Aureolus Posted July 20, 2016 Share Posted July 20, 2016 Check out these guides may help you to solve this issue: https://pokemonrevolution.net/forum/viewtopic.php?f=16&t=14738 https://pokemonrevolution.net/forum/viewtopic.php?f=16&t=31177 Link to comment https://pokemonrevolution.net/forum/topic/33682-i-cant-access-the-game-since-the-new-update-0719/#findComment-217595 Share on other sites More sharing options...
Sharlank Posted July 20, 2016 Share Posted July 20, 2016 213924 PRO Username: Maylynn Have you looked at the FAQ to solve your issue?: Yes On which server issue happened: RED What have you done before the problem was there? Yesterday I was playing normally stopped when the server came in maintenance. Today, after installing the new version, the message appears: "The game crashed. The crash report folder named: "2016-07-20_160200" next to executable game It would be great if you'd send it to the devoloper of the game!" What have you already tried to solve the problem? I already installed and uninstalled several times and the message remains the same. Description and Message Hi what decompressor program are you using? The problem could be related to winrar, try to download the client again and unzip it with 7-zip :) Link to comment https://pokemonrevolution.net/forum/topic/33682-i-cant-access-the-game-since-the-new-update-0719/#findComment-217596 Share on other sites More sharing options...
Maylynn Posted July 20, 2016 Author Share Posted July 20, 2016 Mine is windows 7 and I've done all the steps and still appears the same message. Before it functioned normally :Frown: Link to comment https://pokemonrevolution.net/forum/topic/33682-i-cant-access-the-game-since-the-new-update-0719/#findComment-217597 Share on other sites More sharing options...
Maylynn Posted July 20, 2016 Author Share Posted July 20, 2016 213934 7-zip I downloaded the 7-zip and unzipped with him, the message remains the same :/ Link to comment https://pokemonrevolution.net/forum/topic/33682-i-cant-access-the-game-since-the-new-update-0719/#findComment-217598 Share on other sites More sharing options...
Sharlank Posted July 20, 2016 Share Posted July 20, 2016 213963 213934 7-zip I downloaded the 7-zip and unzipped with him, the message remains the same :/ Ok last hope before having to wait a fix from the devs, in this thread the user fixed the problem working on its antivirus, have you tried the same? Disabling it for PRO maybe Link to comment https://pokemonrevolution.net/forum/topic/33682-i-cant-access-the-game-since-the-new-update-0719/#findComment-217599 Share on other sites More sharing options...
Maylynn Posted July 20, 2016 Author Share Posted July 20, 2016 Yep. Check with antivirus it was one of the first things I did. So I guess I'll have to wait to the fix from the devs :/ In any case, thanks Link to comment https://pokemonrevolution.net/forum/topic/33682-i-cant-access-the-game-since-the-new-update-0719/#findComment-217600 Share on other sites More sharing options...
Sharlank Posted July 20, 2016 Share Posted July 20, 2016 213973 Yep. Check with antivirus it was one of the first things I did. So I guess I'll have to wait to the fix from the devs :/ In any case, thanks Following steps have solved the problem for some others: 1. Redownload client and extract WITHOUT WinRAR and 7zip 2. Reboot computer 3. disable Anti-Virus Link to comment https://pokemonrevolution.net/forum/topic/33682-i-cant-access-the-game-since-the-new-update-0719/#findComment-217601 Share on other sites More sharing options...
Maylynn Posted July 21, 2016 Author Share Posted July 21, 2016 Yeah... still nothing :/ Link to comment https://pokemonrevolution.net/forum/topic/33682-i-cant-access-the-game-since-the-new-update-0719/#findComment-217602 Share on other sites More sharing options...
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