Just loaded game, Black Screen?

[Yamsa]

Hello,

 

I just downloaded the game, correct version for my pc. I unzipped to a folder on desktop and ran the game as admin. The game loads to a black screen, and just sits there. Is this a known issue? what are the potential fixs!

[Nathan]

315303 Hello,

 

I just downloaded the game, correct version for my pc. I unzipped to a folder on desktop and ran the game as admin. The game loads to a black screen, and just sits there. Is this a known issue? what are the potential fixs!

Try reinstalling the client. Make sure that you install the correct version for your PC (64-bit for a 64-bit PC).

If you are still getting this issue then update your drivers with Driver Booster. Make sure all previous versions of PRO are uninstalled too. You can use CCleaner to clear up any leftover files.

[Shamac]

315303-snip

 

Hello Yamsa, and I am sorry for the inconvenience you have experienced. Try to update your drivers and Directx like JollyolNathan said, and delete all the folders containing PRO's clients (including from the trashbin), then redownload the new client.

If the problem persists, and like its posted here:

Crash issues or other issues

 

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Cannot open PRO in Mac viewtopic.php?f=16&t=37017

PRO64_93_2.exe is not responding viewtopic.php?t=15846#p98003

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Others solution:

Updated drive and reinstall Direct X

Hope one of this situations helps you to solve this issue. Best of luck.