Tr3y Posted December 12, 2016 Share Posted December 12, 2016 During PvP matches I constantly get disconnected from the game server. After being disconnected I am able to login instantly. This only happens during PvP matches and it is very frustrating. I also check to see if I am disconnected from other applications but I am not. So the problem only happens on PRO and during PvP matches. I reset my wifi, troubleshooted, everything so I don't know what to do... Link to comment Share on other sites More sharing options...
Han1996 Posted December 12, 2016 Share Posted December 12, 2016 321080 During PvP matches I constantly get disconnected from the game server. After being disconnected I am able to login instantly. This only happens during PvP matches and it is very frustrating. I also check to see if I am disconnected from other applications but I am not. So the problem only happens on PRO and during PvP matches. I reset my wifi, troubleshooted, everything so I don't know what to do... I think there is a bug for you^^my friend is experiencing the same thing Link to comment Share on other sites More sharing options...
Tr3y Posted December 12, 2016 Author Share Posted December 12, 2016 321081 321080 During PvP matches I constantly get disconnected from the game server. After being disconnected I am able to login instantly. This only happens during PvP matches and it is very frustrating. I also check to see if I am disconnected from other applications but I am not. So the problem only happens on PRO and during PvP matches. I reset my wifi, troubleshooted, everything so I don't know what to do... I think there is a bug for you^^my friend is experiencing the same thing Yeah I definitely think it's a bug on the server or something. And this has nothing to do with the DDOS attack that has been happening recently because I have been struggling with this 2 weeks prior to the attack. If a staff member could provide some information regarding this that would be great. Thank you Link to comment Share on other sites More sharing options...
Shamac Posted December 12, 2016 Share Posted December 12, 2016 321080 During PvP matches I constantly get disconnected from the game server. After being disconnected I am able to login instantly. This only happens during PvP matches and it is very frustrating. I also check to see if I am disconnected from other applications but I am not. So the problem only happens on PRO and during PvP matches. I reset my wifi, troubleshooted, everything so I don't know what to do... Hello TR3Y, I am sorry for the inconvenience you have experienced. There are a few suggestions I would recomend you to do in order to solve this situation. As you can see from here: Crash issues or other issues Show Spoiler! Win7 Guide https://tinyurl.com/crashhelp Win10 Crash Fix Android Guide https://tinyurl.com/androidprofix Mac Guide https://tinyurl.com/macprofix Cannot open PRO in Mac viewtopic.php?f=16&t=37017 PRO64_93_2.exe is not responding viewtopic.php?t=15846#p98003 Other solution for crash (follow 3 steps) 1- Unzip file without using WinRAR or 7zip 2- Disable anti-virus program 3- Restart computer Others solution: Updated drive and reinstall Direct X Also, in case this steps doesn't work, deleting all PRO clients you have in your device (including the trashbin) and then redownloading, after it disable the antivirus just for to unzip the file. Another step you could take is to not use other applications that uses the internet, sometimes even small devices like smartphones could influence the network. Best of luck and let me know how it turned out :) THIS IS MY SIG Instagram | Youtube | Twitter | Resolution Center If you are reading this you are awesome, have fun playing with this moral boost ;) Do not contact staff members for private support, we have awesome ways to support you and others at the same time. Share the question on forums, as this can then be of use to others. Please use proper forum when posting. Unsolicited messages will be removed. Thanks. Link to comment Share on other sites More sharing options...
Tr3y Posted December 12, 2016 Author Share Posted December 12, 2016 321092 321080 During PvP matches I constantly get disconnected from the game server. After being disconnected I am able to login instantly. This only happens during PvP matches and it is very frustrating. I also check to see if I am disconnected from other applications but I am not. So the problem only happens on PRO and during PvP matches. I reset my wifi, troubleshooted, everything so I don't know what to do... Hello TR3Y, I am sorry for the inconvenience you have experienced. There are a few suggestions I would recomend you to do in order to solve this situation. As you can see from here: Crash issues or other issues Show Spoiler! Win7 Guide https://tinyurl.com/crashhelp Win10 Crash Fix Android Guide https://tinyurl.com/androidprofix Mac Guide https://tinyurl.com/macprofix Cannot open PRO in Mac viewtopic.php?f=16&t=37017 PRO64_93_2.exe is not responding viewtopic.php?t=15846#p98003 Other solution for crash (follow 3 steps) 1- Unzip file without using WinRAR or 7zip 2- Disable anti-virus program 3- Restart computer Others solution: Updated drive and reinstall Direct X Also, in case this steps doesn't work, deleting all PRO clients you have in your device (including the trashbin) and then redownloading, after it disable the antivirus just for to unzip the file. Another step you could take is to not use other applications that uses the internet, sometimes even small devices like smartphones could influence the network. Best of luck and let me know how it turned out :) Thank you for the response! :Angel: I will follow these steps now and post here about the results. Link to comment Share on other sites More sharing options...
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