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Crash Report (client)

Rjwarrior1907

By Rjwarrior1907
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Rjwarrior1907 Rookie Trainer

Rjwarrior1907

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Hi,

I've been getting a few client crashes this month since the update and i tried the "windows 10 crash fix" and it did not sadly work, here is the error report: (I do not know if the crash.dpm would be useful since i can not access it)

 

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https://pokemonrevolution.net/forum/topic/53110-crash-report-client/
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Amca Advanced Trainer

Amca

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Posted
  RJWarrior1907 said:
Hi,

I've been getting a few client crashes this month since the update and i tried the "windows 10 crash fix" and it did not sadly work, here is the error report: (I do not know if the crash.dpm would be useful since i can not access it)

 

  Reveal hidden contents

 

Hi there. This problem seems annoying and we will try to handle it. Try updating your graphics card driver and DirectX. Also fix the registry errors. It can be related internet problems that may occur from time to time when a file is downloaded. This is especially common with files that can be opened with WinRAR. If this doesn't help, download the game again. I believe that this problem won't happen again after this process. Please write your progressions here after the steps what is suggested.

[glow=red]Be yourself; everyone else is already taken.[/glow]

Rjwarrior1907 Rookie Trainer

Rjwarrior1907

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Posted
  Amca said:
324998
  RJWarrior1907 said:
Hi,

I've been getting a few client crashes this month since the update and i tried the "windows 10 crash fix" and it did not sadly work, here is the error report: (I do not know if the crash.dpm would be useful since i can not access it)

 

  Reveal hidden contents

 

Hi there. This problem seems annoying and we will try to handle it. Try updating your graphics card driver and DirectX. Also fix the registry errors. It can be related internet problems that may occur from time to time when a file is downloaded. This is especially common with files that can be opened with WinRAR. If this doesn't help, download the game again. I believe that this problem won't happen again after this process. Please write your progressions here after the steps what is suggested.

My Graphic card is new and is able to run other bigger games just fine and my directX is the latest update. i re downloaded it again and that didn't help. I think it's just my internet messing up since when i play the other people in the house are using the internet at the same time. (it works late at night when the rest of the residents are asleep)

Shamac Veteran Trainer

Shamac

Posted
Posted
  RJWarrior1907 said:
324937 -snip

 

Hey RJWarrior19073, first of all I am sorry for the inconvenience of that experience. Second, and in order this situation, check the steps listed in this thread.

  Quote
Crash issues or other issues

 

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix viewtopic.php?f=16&t=14738

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Cannot open PRO in Mac viewtopic.php?f=16&t=37017

PRO64_93_2.exe is not responding viewtopic.php?t=15846#p98003

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Others solution:

Updated drive and reinstall Direct X

Before downloading the new client remember to delete all the previous ones in your device. Also make sure to restart the device in order to effectively implement those actions.

Best of luck and let me know how it turned out by quoting me in this topic.

THIS IS MY SIG

 

hElBe1C.gif

Instagram | Youtube | Twitter | Resolution Center

If you are reading this you are awesome, have fun playing with this moral boost ;)

 

Do not contact staff members for private support, we have awesome ways to support you and others at the same time.

Share the question on forums, as this can then be of use to others.

Please use proper forum when posting. Unsolicited messages will be removed. Thanks.

Rjwarrior1907 Rookie Trainer

Rjwarrior1907

Posted
  • Author
Posted
  Shamac said:
325479
  RJWarrior1907 said:
324937 -snip

 

Hey RJWarrior19073, first of all I am sorry for the inconvenience of that experience. Second, and in order this situation, check the steps listed in this thread.

  Quote
Crash issues or other issues

 

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix viewtopic.php?f=16&t=14738

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Cannot open PRO in Mac viewtopic.php?f=16&t=37017

PRO64_93_2.exe is not responding viewtopic.php?t=15846#p98003

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Others solution:

Updated drive and reinstall Direct X

Before downloading the new client remember to delete all the previous ones in your device. Also make sure to restart the device in order to effectively implement those actions.

Best of luck and let me know how it turned out by quoting me in this topic.

  Shamac said:
325479
  RJWarrior1907 said:
324937 -snip

 

Hey RJWarrior19073, first of all I am sorry for the inconvenience of that experience. Second, and in order this situation, check the steps listed in this thread.

  Quote
Crash issues or other issues

 

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix viewtopic.php?f=16&t=14738

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Cannot open PRO in Mac viewtopic.php?f=16&t=37017

PRO64_93_2.exe is not responding viewtopic.php?t=15846#p98003

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Others solution:

Updated drive and reinstall Direct X

Before downloading the new client remember to delete all the previous ones in your device. Also make sure to restart the device in order to effectively implement those actions.

Best of luck and let me know how it turned out by quoting me in this topic.

Ok I tried it and so far (hope it doesn't jinx) it has not crashed for a couple of hours, so i guessed it worked, thank you litten shamac

Shamac Veteran Trainer

Shamac

Posted
Posted
  RJWarrior1907 said:
325691Ok I tried it and so far (hope it doesn't jinx) it has not crashed for a couple of hours, so i guessed it worked, thank you litten shamac

 

Glad its working right now, have a great christmas eve and enjoy the game :)

[glow=purple]Locked as Solved[/glow]

THIS IS MY SIG

 

hElBe1C.gif

Instagram | Youtube | Twitter | Resolution Center

If you are reading this you are awesome, have fun playing with this moral boost ;)

 

Do not contact staff members for private support, we have awesome ways to support you and others at the same time.

Share the question on forums, as this can then be of use to others.

Please use proper forum when posting. Unsolicited messages will be removed. Thanks.

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