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На почту ссылка пришла,но когда я перешёл по ней то мне сказали что ваш аккаунт не активирован

 

On the Mail link I arrived, but when I went on it then I was told that your account is not activated

341828-snip

 

Hello ALEKSEI, unfortunatly I wasn't unable to understand the message you posted as I am not familiar with the language, could you write the same answer in english? (I would be able to help you if you could translate it)

 

EDIT: (thanks to Shaui I was able to spot and translate it via Google Chrome app)

Translation:

 

On the Mail link I arrived, but when I went on it then I was told that your account is not activated

 

In order to solve this issue, follow the steps listed in this thread.

This topic will help players to know why they didn't receive their confirmation mail to activate their account or why they can't activate it with the link. Firstable i'll talk about the mail issues in general.

If you created your account but never received your activation mail here's some step to follow :

1- Check your spams or even your deleted mails (just to be sure)

2- Check that you typed well your email address (especially if you have numbers, symbols or even caps in it)

Actually Gmail is the best provider to get the mail but Outlook and Yahoo (both tested) work too.

You can have 2 accounts per mail address.

Don't create too many accounts : in fact we will send up to 5 mails per hour and IP, you can't receive more. If you didn't get your mail after 2 tries i advice you to wait for an hour and try again.

Now on the activation issue, if you received your mail but you got this sentence : "Your account could not be activated. Please re-check the link or contact the system administrator" keep on trying with the link you got, it can take time.

If not then try again in an hour or two. If you still wasn't able to activate then you need to do an other account using Gmail if possible.

THIS IS MY SIG

 

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If you are reading this you are awesome, have fun playing with this moral boost ;)

 

Do not contact staff members for private support, we have awesome ways to support you and others at the same time.

Share the question on forums, as this can then be of use to others.

Please use proper forum when posting. Unsolicited messages will be removed. Thanks.

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