Kelnozz Posted March 18, 2017 Share Posted March 18, 2017 Hi, I have this problem : when i'm logged in, I can see the menu, the chat box, the names of people, but only these, after this all on the screen is black... I have uninstalled and re installed the game and nothing has changed.. Thanks for your help Link to comment Share on other sites More sharing options...
Shamac Posted March 18, 2017 Share Posted March 18, 2017 363762 Hi, I have this problem : when i'm logged in, I can see the menu, the chat box, the names of people, but only these, after this all on the screen is black... I have uninstalled and re installed the game and nothing has changed.. Thanks for your help Hello Kelnozz and I am sorry for the inconvenience of that experience. I have used a comand ingame to try to help with that glitch, but lets try to cover other steps in order to solve this situation, which you will be able to find here. You could also delete the temporary PRO file from your tempapp files in your device and after trying this steps, restart your device. Crash issues or other issues Win7 Guide https://tinyurl.com/crashhelp Win10 Crash Fix viewtopic.php?f=16&t=14738 Android Guide https://tinyurl.com/androidprofix Mac Guide https://tinyurl.com/macprofix Linux/GNU Guide https://tinyurl.com/prognulinux Cannot open PRO in Mac viewtopic.php?f=16&t=37017 PRO64_93_2.exe is not responding viewtopic.php?t=15846#p98003 Other solution for crash (follow 3 steps) 1- Unzip file without using WinRAR or 7zip 2- Disable anti-virus program 3- Restart computer Others solution: Updated drive and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, even from the trashbin, before you Downloads( https://pokemonrevolution.net ) the new client. Wish you best of luck and let me know how it turned out by answering in this topic :) THIS IS MY SIG Instagram | Youtube | Twitter | Resolution Center If you are reading this you are awesome, have fun playing with this moral boost ;) Do not contact staff members for private support, we have awesome ways to support you and others at the same time. Share the question on forums, as this can then be of use to others. Please use proper forum when posting. Unsolicited messages will be removed. Thanks. Link to comment Share on other sites More sharing options...
Kelnozz Posted March 18, 2017 Author Share Posted March 18, 2017 Hello Shamac, thanks for your fast reply, I tried everything but nothing works unfortunately... I also went to the game's proprieties trying to run PRO with direct X 9 (before Windows 10 which is my windows actually) but it doesn't work, thanks for your help :) edit : No one for a solution ? Link to comment Share on other sites More sharing options...
Shaui Posted March 20, 2017 Share Posted March 20, 2017 -snip- I apologize for the inconveniences. I do have another possible solution that you can try. You should try to delete your temporary files for pro, empty your recycle bin, and then restart your device. After restarting your device, you should try opening up pro to see if the problem persists. Please try this out, and let me know how it works for you :) Until we meet again. Link to comment Share on other sites More sharing options...
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