Ssmaugg Posted May 9, 2017 Share Posted May 9, 2017 Hi , i just cam back to the game , have not played for 11 months , i forgot my user name and pass but i found an old e mail with my account info, i got my username back and reset the password successfully , i can log to my account online but not in game :( , hope some one can help ty Link to comment Share on other sites More sharing options...
Shaui Posted May 9, 2017 Share Posted May 9, 2017 -snip- Hey SSMAUGG! I am sorry to hear that you are experiencing this inconvenience. What is the error message that displays when you try to log into the game? Also have you tried any of the steps from this post to help you troubleshoot your issue? Until we meet again. Link to comment Share on other sites More sharing options...
Ssmaugg Posted May 11, 2017 Author Share Posted May 11, 2017 Hi !! i figured out the problem sorry for slow reply , in my e mail my user name was in capital letters but at login menu had to be lowercase XD Link to comment Share on other sites More sharing options...
Reikou Posted May 12, 2017 Share Posted May 12, 2017 Hi !! i figured out the problem sorry for slow reply , in my e mail my user name was in capital letters but at login menu had to be lowercase XD Glad to hear you're able to play now Link to comment Share on other sites More sharing options...
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