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Hi

This game hypes me a lot but a graphic bug makes the floor all black, characters included. I can see the interface and interact with the game but it is unplayable.

Can someone tell me how to resolve this?

i tried to download it several times from different sources, to restart my PC, to unzip with 7z/Winrar and without em but nothing works so far. :Cry:

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[mention]ManamiSama[/mention]

Hi! Have you deleted all past clients of PRO you may have? Depending what OS you are using there's some links to help with that crashes and any other issues you may have.

 

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix https://tinyurl.com/PROwin10fix

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

 

Try those for whichever OS you are using. Also be sure to disable your anti virus/add PRO to firewall exceptions. You can try unzipping without WinRar or 7zip as well, then disable anti virus, then restart your PC.

 

Let me know if any of these work :) I wish you luck!

eqBpiUt.png

 

 

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Do not contact staff members for private support.

Share the question on the forums due to being of use to others.

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[mention]ManamiSama[/mention]

 

I would also try using a cleaner like CCleaner and updating your drivers. As well be sure to make sure you meet the requirements for your PC or MAC, whichever you may be using.

683755237_ScreenShot2017-08-20at6_19_48PM.thumb.png.8e793926b380b540b21bbb3317fc037d.png

eqBpiUt.png

 

 

Rules|General Support|Bug Resolution|Game Guides|Suggestions

 

Do not contact staff members for private support.

Share the question on the forums due to being of use to others.

Unsolicited messages will be banished to the Distortion World for Giratina to ingest.

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