Max130solder Posted August 21, 2017 Share Posted August 21, 2017 So what happens is that i pay 15k to the trip to the moon. Then when i get to the moon i walk around a bit but then it freezes and take me to the home screen. Not only that but when i log back on i am at stoopoils and ive lost 15k. this has happened twice now. Now im down 30 k becuae of this. and for nothing. Link to comment Share on other sites More sharing options...
Xaiyah Posted August 21, 2017 Share Posted August 21, 2017 Hey [mention]Max130Solder[/mention], I'm sorry for the inconvenience. I'm going to try to help you to solve your issue, so it won't happen in future anymore. Can you try to follow these steps here: Crash issues or other issues Win7 Guide https://tinyurl.com/crashhelp Win10 Crash Fix https://tinyurl.com/PROwin10fix Android Guide https://tinyurl.com/androidprofix Mac Guide https://tinyurl.com/macprofix Linux/GNU Guide https://tinyurl.com/prognulinux Cannot open PRO in Mac https://tinyurl.com/ProMacFix PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix Other solution for crash (follow 3 steps) 1- Unzip file without using WinRAR or 7zip 2- Disable anti-virus program 3- Restart computer Others solution: Updated drive and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client. Also we can't refund anything incase of crashes. Lost by crash issues Including disconnections and rollbacks Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case. I hope i could help you out. If you have more questions, feel free to ask. :) Rules ・ Terms & Conditions ・ Punishment Policy ・ In-Game Chat Rules ・ FAQ Do not contact staff members for private support. Share the question on the forums due to being of use to others. [glow=violet]Unsolicited messages will be cut. Thanks.[/glow] Link to comment Share on other sites More sharing options...
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