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Beat Kiochi, No Reward

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Yesterday i made TWO posts on this but unfortunately i got no response. I Faced Kiochi for the 3rd time, yesterday. He gave me a hitmonchan as a prize, and i chose Pancham as my 3rd win Prize. Unfortunately i never recieved EITHER OF THEM. My boxes aren't full or close to being full. Any way i can get my Pokes?

Hi [mention]Ambish[/mention]

 

I apologize for the wait on a response. If you could provide a screenshot of your trainer card, as it will include your trainer ID, we can further this issue into a solution as to why this has happened. Thank you

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am i not gonna get any help? i sent the picture?

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