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i cant play what that pls help me ?


Ignaz1989

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Hello,

There are several things you can try:

  • Let your Windows Update do all the updates possible, then restart your computer and try to log in. Do note that Windows update might take a while, you will have to be patient.

If this does not fix your problem, you can try this:

Next, you want to download this tool called aio-runtime. What it does is scan your PC for missing DirectX files and visual++ and install them for you. What's weird is that GTA 5 relies on some of these, yet the game doesn't install them itself.. Download everything that is related to DirecX and runtime once it is done scanning.

Link to the tool in question here

Source of that post about the similar issue on GTA V can be found Here.

 

You will need to let it scan and update everything needed, then restart your PC.

 

Please let me know here if this works for you,

 

Have a nice day :Angel:

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i have windows 10 is that problemm ?

Hi Ignaz1989,

 

There was an optional PRO update released not too long ago that patched the resolution error for Windows 10. Can you check the downloads page and ensure you have the newest client running?

 

Kind Regards, Astraea.

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Glad to hear your PRO game client is working now! Have a great rest of your week!

 

 

 

[fade][glow=#fd9696]- Solved -[/glow][/fade]

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PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

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