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false maintenance

Naranjita
in Resolved General Support

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i was playing pvp and they threw the server for maintenance, and they took the points and we were tied are a fraud getting worse. luckily I record the battles and I take capture of the recording so that they see because they gave me lost.

MAINTEN.thumb.png.b9fca9692401a8b11b9069292643b4db.png

  • Author

tercera vez que ponen mantenimiento y me dan por perdido

i was playing pvp and they threw the server for maintenance, and they took the points and we were tied are a fraud getting worse. luckily I record the battles and I take capture of the recording so that they see because they gave me lost.

 

Hey @Naranjita,

 

Im sorry for this inconvenience.

Unfortunaly we can not refund any lost game pogress in case of a server crash, restart or rollback.

You can read more about that in Hit by a rollback?.

 

When you think the ammount of time before a maintenance is not enogh to end PvP battles and save their pogress, feel free to create a topic in our Suggestion sub-forum and give us your reasons.

I will lock this topic now since its answered. I wish you a good day!

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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