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Cannot be install


Clover12171

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1521373100412.thumb.png.fda46818d7ccd04ddfbddbcc6da61b46.png

 

 

I try all the version of windows and 32, 64 , and download it from google and media fire but its not working and my computer detect a trojan virus after extracting it ... I turn off my firewall but still the same thing .

 

please help me to install the game ..

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[ATTACH=full]8201[/ATTACH]

 

 

I try all the version of windows and 32, 64 , and download it from google and media fire but its not working and my computer detect a trojan virus after extracting it ... I turn off my firewall but still the same thing .

 

please help me to install the game ..

yet me too

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[ATTACH=full]8201[/ATTACH]

 

 

I try all the version of windows and 32, 64 , and download it from google and media fire but its not working and my computer detect a trojan virus after extracting it ... I turn off my firewall but still the same thing .

 

please help me to install the game ..

 

Hello you two,

 

Im sorry for this inconvenience.

This is a common issue on the current PRO version, you should be able to fix it with following steps:

 

Fatal Error: Failed to Load Mono

For those who are running any OS below Windows 10:

  1. Delete your PRO files
  2. Disable Microsoft security essential/Windows Defender
  3. Unzip PRO current version again
  4. Add PRO folder to the "exclusion list" of MSE/WD
  5. Enable Microsoft Security Essential/Windows Defender

For those who are running Windows 10:

  1. Disable Windows Defender
  2. Unzip PRO again
  3. Add the folder to the "exclusion list" of Windows Defender
  4. Re-enable Windows Defender

The source for both workarounds listed above is here.

 

If you're running Windows 10 and the above workaround doesn't work for you, alternatively try this (source here):

  1. Have your Windows Defender on
  2. Remove the files and unzip again
  3. Open the game and close it
  4. Go to the Windows balloon in the right corner
  5. Open the virus scan
  6. Restore the quarantined file
  7. Open the game again, it should work now.
  8. To avoid doing this in the future, add the game folder as an exception in your antivirus.

To avoid doing this in the future, add the game folder as an exception in your antivirus.

 

Let me knowe if it works.

 

Regards Xylos :)

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Hello you two,

 

Im sorry for this inconvenience.

This is a common issue on the current PRO version, you should be able to fix it with following steps:

 

 

 

Let me knowe if it works.

 

Regards Xylos :)

This worked but I get stuck on the loading map screen and it won’t go through

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Hello you two,

 

Im sorry for this inconvenience.

This is a common issue on the current PRO version, you should be able to fix it with following steps:

 

 

 

Let me knowe if it works.

 

Regards Xylos :)

 

 

its finally work perfectly .. thank you

so much

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My game downloaded and opened but with not get past the log in screen it says it has logged in and is loading maps but won’t go any farther

In this case, take a look at this guide. It contains some similar steps like the solution earlier but is made for exactly this issuse. Let me knowe if it works.

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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