Choc togeipi crash

[Wartdog]

Finally found a chocolate toge after 10+ hours of searching. Throw a pokeball and game disconnects me. Can I get any help

[Xylos]

Finally found a chocolate toge after 10+ hours of searching. Throw a pokeball and game disconnects me. Can I get any help

 

Hey @Wartdog,

 

Im sorry for this inconvenience.

Unfortunately it is not possible to refund any lost Pokémon, items or game progress at all in case of a server rollback.

 

Lost by crash issues (Including disconnections and rollbacks)

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

Im very sorry for you but there is really nothing that can be done in this case.

 

I still want to wish you a great day.

Kind regards Xylos.