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Can't open client: "Screen: DX11 could not switch resolution"

Tuxrulez
in Resolved General Support

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I downloaded the game in a Windows 7 Pro 64x, and when i launch the game it freezes and send this error :

 

1523560769578.png.7763c1216bef3f08570aa4fe9a1093da.png

 

I tried the compatibility troubleshoot, i looked up the screen resolution and run as administrator.

 

Please help i really like this game :C

I downloaded the game in a Windows 7 Pro 64x, and when i launch the game it freezes and send this error :

 

[ATTACH=full]11885[/ATTACH]

 

I tried the compatibility troubleshoot, i looked up the screen resolution and run as administrator.

 

Please help i really like this game :C

 

Hey @tuxrulez,

 

Im sorry for this inconvenience.

Try following steps:

▪︎ Change your desktop screen resolution

▪︎ Launch your PRO game client

▪︎ Revert your resolution change back to your initial one

 

Let me knowe if it works.

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

  • Author
Hey @tuxrulez,

 

Im sorry for this inconvenience.

Try following steps:

 

 

Let me knowe if it works.

Regards Xylos

 

It didnt work, already tried that help please
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