A server was disconnected earlier, I got my bike voucher from trading in my ditto, I was talking to the bike guy in cerulean city and about to select my bike colour and the server was disconnected. Now I no longer have my bike voucher. IGN: oPATTHo

A server was disconnected earlier, I got my bike voucher from trading in my ditto, I was talking to the bike guy in cerulean city and about to select my bike colour and the server was disconnected. Now I no longer have my bike voucher. IGN: oPATTHo

 

Hey @oPATTHo,

 

Im sorry for this inconvenience.

It seems like you lost your Bike Voucher during a server rollback. We apologize but unfortunately there is no way to refund any lost Pokémon, Items or game progress at all.

 

Lost by crash issues (Including disconnections and rollbacks)

 

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

 

Once again, we are sorry for this but there is really nothing we can do in this case.

I will lock this topic now as its answered.

 

Kind regards Xylos