Inf3cted Posted April 17, 2018 Share Posted April 17, 2018 i do the merge but i cant login in the silver server , if i go to gold is ok , but in silver i cant login someone help me Link to comment Share on other sites More sharing options...
Xylos Posted April 17, 2018 Share Posted April 17, 2018 i do the merge but i cant login in the silver server , if i go to gold is ok , but in silver i cant login someone help me Hey @inf3cted, do you get the Server is currently locked message? If yes, you are not supposed to login at the moment. Please stay patient and try it again from time to time, If not tell me which message is appearing please. Kind regards Xylos Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
Inf3cted Posted April 17, 2018 Author Share Posted April 17, 2018 when i try login the game stop working Link to comment Share on other sites More sharing options...
Inf3cted Posted April 17, 2018 Author Share Posted April 17, 2018 the images that are moving stop when i try to login Link to comment Share on other sites More sharing options...
Sempra Posted April 17, 2018 Share Posted April 17, 2018 Silver server is down for now :) That's why you can't connect even if you merged your accounts already. Please be patient, it's a normal thing for the server to be down, like it was sometimes with red or blue before the merge. Nothing to worry about :) Sometimes, Patience is the real key to everything. :: Tease, learn, practice, master :: Link to comment Share on other sites More sharing options...
Inf3cted Posted April 17, 2018 Author Share Posted April 17, 2018 ok Link to comment Share on other sites More sharing options...
Masterdeacon85 Posted April 18, 2018 Share Posted April 18, 2018 I keep getting invalid username/password, but if I go to Gold it logs me in fine with the same info. Anyone else getting that? Link to comment Share on other sites More sharing options...
Astraea Posted April 18, 2018 Share Posted April 18, 2018 i do the merge but i cant login in the silver server , if i go to gold is ok , but in silver i cant login someone help meHi there, First, make sure that you have sucecssfully merged both your Red and Blue accounts. You can do the merge on the dashboard. If you've already done so, have either of you tried to reset your password and ensure that your password is alphanumerical? If not, please try to reset your password. Multiple players have reported that this fixes the error for them. Also, be 100% sure that you've done the merge and you don't have the [Merge is Required] dialogue on your dashboard anymore. If this is not the case, please let me know so I can forward this issue. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Inf3cted Posted April 18, 2018 Author Share Posted April 18, 2018 thanks , but is ok now Link to comment Share on other sites More sharing options...
Astraea Posted April 19, 2018 Share Posted April 19, 2018 thanks , but is ok nowAs your issue is solved, I'll now lock this topic and I wish you a good day! Kind Regards, Astraea. - Locked - PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
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