problem with my client PRO {SOLVED]

[Derajheroes]

http://prntscr.com/j6ozva if anyone can help me plz

[Astraea]

http://prntscr.com/j6ozva if anyone can help me plz

Hi there,

 

Did you remember to completely wipe any past versions of PRO on your computer before downloading the new version? Errors like these happen because of multiple PRO versions conflicting with one another.

 

You may also want to try the following Crash Issue Solutions:

• Crash issues or other issues
  

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

 

▪︎ Cannot open PRO in Mac

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Updated drive and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

Let me know if these solutions work for you.

 

Kind Regards, Astraea.

[Derajheroes]

I am on windows 8, I downloaded the good 64 bit file for my pc and I have the good update and I even tried to disable my firewall and anti-virus and restart my pc still nothing apart from this damn client . :/

[Derajheroes]

I am on windows 8, I downloaded the good version 64 bits and I tried to disable my firewall and anti-virus with a reboot of my pc but still nothing: /

[Derajheroes]

ITS OK FOR ME ! ! !

Edited April 18, 2018 by derajheroes