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Hello friend Red and Blue were merge to silver. Gold was never merge just yellow was turn into gold server. Otherwise you can try reset your password and then log in.

 

If you had accounts merged to silver you should have a merge option in the dashboard.

 

Hope it helps and have a good day.

I do not even get the "Merge Button". I also can log in into the gold server, but with all my data deleted. Why is the merge button not showing in my dashboard?

 

Hey @Marila,

 

Im sorry for the inconvenience.

Like @CheefSweetLeef already mentioned, only Red and Blue where merged and are named Silver now and Yellow is named Gold.

There is no merge button directly at the client, you have to do it at your Dashboard. To merge your account, please take a look at our merge FAQ, there is also explained how to merge exactly with a example. In case you should have problems, take a look at this issue FAQ.

 

Let me know when you have other issues wich couldnt be solved in our FAQ´s.

 

Kind regards Xylos

Edited by Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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