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Hello,

 

I would like to ask about my old account. I created my account 1+ year ago and have not had logged in for about a year.

Today I tried to log in but I found out that my account did not exist.

Is it because of the fact that I was inactive for a year?

Could my account be reactivated?

 

Thnx in advance.

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Hello,

 

The server red and blue were merge into 1 the other day. They are now silver. You need to log into dashboard and merge the accounts there. That should fix the problem for you.

 

https://pokemonrevolution.net/dashboard/

 

Good luck :)

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Hello,

 

I would like to ask about my old account. I created my account 1+ year ago and have not had logged in for about a year.

Today I tried to log in but I found out that my account did not exist.

Is it because of the fact that I was inactive for a year?

Could my account be reactivated?

 

Thnx in advance.

 

Hey @TheDarkSide95,

 

Im sorry for this inconvenience.

The account name of the non existing one is TheDarkSide95? Could you also tell me which message appears when you try to login, if possible with a screenshot.

 

Regards Xylos

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Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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Hey @TheDarkSide95,

 

Im sorry for this inconvenience.

The account name of the non existing one is TheDarkSide95? Could you also tell me which message appears when you try to login, if possible with a screenshot.

 

Regards Xylos

 

It's ok. All I needed to do is the merge thing that CheefSweetLeef told me above.

Thnx for your concern :)

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Glad to hear that you just have to merge your accounts to solve your issue. :) Thanks to @CheefSweetLeef for the answer!

 

Now as the issue is solved, I will lock this topic.

I wish you a good day.

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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