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My Accont disappeared


Viniciustd

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Hi, i need help...

 

It was not on my account in about two weeks. I updated the game today and there is no longer the red server where I owned my account. I only see the gold and silver server. I want to recover my account, I have already bought a lot of money in it to lose in this way.

CAN SOMEONE HELP ME ?

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Hi, i need help...

 

It was not on my account in about two weeks. I updated the game today and there is no longer the red server where I owned my account. I only see the gold and silver server. I want to recover my account, I have already bought a lot of money in it to lose in this way.

CAN SOMEONE HELP ME ?

 

Hey [uSER=239809]viniciustd,[/uSER]

 

dont worry, you account is not deleted but as you mentioned we have a Golden and a Silver server now. Blue and Red get merged into one server and are called Silver now, the Yellow server stays alone but is called Gold now. To be able to play on the Silver server you have to merge your Red and Blue data. Take a look at our merge FAQ, there is also explained how to merge exactly. In case you should have some issues, take a look at our merge issue FAQ.

 

Now, as the question is answered, I will lock this topic.

Kind regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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