Vinceraghju Posted April 29, 2018 Share Posted April 29, 2018 Hello team, i would like to continue the game on my existant account used something like 12-18 month ago. The problem is i can't figure what password i used, and when i try the reset password function with my nickname and my email adress, there is no match. I still have the registration mail recieved on the adress the 09/21/2016, so i'm positive i'm using the good mail adress and the right nickname, but can't figure much. Could the problem be on the fact I used the same adress to create a second account a few days after for my girlfriend? I can see on the rules that the account number/email adress is limited to one, but didn't remember that rule back then, and can't figure out why this second account used only 5 hours could have survived instead of the other one used something like 1000 hours x) Little help appreciated :). Link to comment https://pokemonrevolution.net/forum/topic/91980-old-account/ Share on other sites More sharing options...
Cheefsweetleef Posted April 29, 2018 Share Posted April 29, 2018 Did you try merging your accounts to the new server in the dashboard? Sometimes it will not let you log into the game until that is done. https://pokemonrevolution.net/dashboard/ Hope that helps, good luck! General Support | PRO Official Discord | Ban & Mute Appeal | Bug Resolution Center | Suggestions | Game Guidance RULES | REPORTS | COMPLAINTS Link to comment https://pokemonrevolution.net/forum/topic/91980-old-account/#findComment-524097 Share on other sites More sharing options...
Vinceraghju Posted April 29, 2018 Author Share Posted April 29, 2018 Did you try merging your accounts to the new server in the dashboard? Sometimes it will not let you log into the game until that is done. https://pokemonrevolution.net/dashboard/ Hope that helps, good luck! I can't access the dashboard on the wanted account, infact i can't log-in . I'm pretty sure i'm using the good password, email adress or nickname (could be mistaken of course) but the account just seems to be non-existant. I'm posting from the second one. The problem is on the loggin menu, i don't know if my account get deleted or not, or if i'm doing a mistake or something like this. Link to comment https://pokemonrevolution.net/forum/topic/91980-old-account/#findComment-524104 Share on other sites More sharing options...
Cheefsweetleef Posted April 29, 2018 Share Posted April 29, 2018 I can't access the dashboard on the wanted account, infact i can't log-in . I'm pretty sure i'm using the good password, email adress or nickname (could be mistaken of course) but the account just seems to be non-existant. I'm posting from the second one. The problem is on the loggin menu, i don't know if my account get deleted or not, or if i'm doing a mistake or something like this. I'm sorry it didn't work :( Make sure and double check the username you log in with. Check the capital letters etc. If you did make a 2nd account on the same email for someone else maybe you need to try and log into the other acc on the dashboard instead if you still have access? Then you can merge them that way into the one or choose to leave separate accounts. If they share email it may put priority on the other account for some reason I'm thinking. Good luck :) General Support | PRO Official Discord | Ban & Mute Appeal | Bug Resolution Center | Suggestions | Game Guidance RULES | REPORTS | COMPLAINTS Link to comment https://pokemonrevolution.net/forum/topic/91980-old-account/#findComment-524126 Share on other sites More sharing options...
Vinceraghju Posted April 29, 2018 Author Share Posted April 29, 2018 At the moment i've tried every possibilities i can think of concerning password/username, nothing match, i will try to think a bit more. The second account is this one, I merged it, it works. Everything seems ok on this account, i can lauch the game, but it seems to have no relation with the other account. This account was just use 5 hours by my girlfriend, to try the game and play a little with me. The last time i played is late 2016 i think, so i guess a lot of things changed in the game, i just hope the other account is not lost, because i had a lot of training evs and optimised pkmn on it. Link to comment https://pokemonrevolution.net/forum/topic/91980-old-account/#findComment-524138 Share on other sites More sharing options...
Scorpionsrl Posted April 29, 2018 Share Posted April 29, 2018 At the moment i've tried every possibilities i can think of concerning password/username, nothing match, i will try to think a bit more. The second account is this one, I merged it, it works. Everything seems ok on this account, i can lauch the game, but it seems to have no relation with the other account. This account was just use 5 hours by my girlfriend, to try the game and play a little with me. The last time i played is late 2016 i think, so i guess a lot of things changed in the game, i just hope the other account is not lost, because i had a lot of training evs and optimised pkmn on it. so if you played in the late of 2016 and stoped playing maybe your account got a clean up after having the account inactive Link to comment https://pokemonrevolution.net/forum/topic/91980-old-account/#findComment-524140 Share on other sites More sharing options...
Vinceraghju Posted April 29, 2018 Author Share Posted April 29, 2018 so if you played in the late of 2016 and stoped playing maybe your account got a clean up after having the account inactive Yes could be leggit and ok, but why not this second one? x) this one was played 5 hours in october 2016, and is still active x). Link to comment https://pokemonrevolution.net/forum/topic/91980-old-account/#findComment-524143 Share on other sites More sharing options...
Scorpionsrl Posted April 29, 2018 Share Posted April 29, 2018 Yes could be leggit and ok, but why not this second one? x) this one was played 5 hours in october 2016, and is still active x). maybe because wasnt founded on the players list Link to comment https://pokemonrevolution.net/forum/topic/91980-old-account/#findComment-524144 Share on other sites More sharing options...
Vinceraghju Posted April 29, 2018 Author Share Posted April 29, 2018 maybe because wasnt founded on the players list [ATTACH]14757[/ATTACH] You mean a ban related clean up? I don't think i've done something ever on the game to get ban, except maybe this double account/email relation, could be the reason. Maybe a one account restriction clean, and the last account created on the address is the one surviving the clean up. I'm still trying to figure out if my password isn't something else, narrowing the possibilities x). Link to comment https://pokemonrevolution.net/forum/topic/91980-old-account/#findComment-524147 Share on other sites More sharing options...
Vinceraghju Posted April 29, 2018 Author Share Posted April 29, 2018 By the way, logging in the second account (girlfriend one) I found the confirmation about my nickname, i gave her a larvitar, it has my nickname related. Link to comment https://pokemonrevolution.net/forum/topic/91980-old-account/#findComment-524151 Share on other sites More sharing options...
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