By the way, logging in the second account (girlfriend one) I found the confirmation about my nickname, i gave her a larvitar, it has my nickname related.

 

I think he mean for inactive accounts (I may be wrong). If do not log in for long while may be deleted for room on the server memory etc.

I think he mean for inactive accounts (I may be wrong). If do not log in for long while may be deleted for room on the server memory etc.

 

Yeah i think this could be true, but the second account is still here with all data and pkmn, it would be very surprising a 5 hours account still survive, and a membership account, even old, with mount, lot of money and a tons of investment is deleted when this one still running no?

I just want to be sure this is it, because i had a lot of time and even some money investment on the account, don't want to start over and buy everything again if my account just get deleted for some reason.

If someone from the staff read this, i have the account name, the email and even some old Paypal transaction linked to the account if this is needed to figure out what account it is.

Yeah i think this could be true, but the second account is still here with all data and pkmn, it would be very surprising a 5 hours account still survive, and a membership account, even old, with mount, lot of money and a tons of investment is deleted when this one still running no?

I just want to be sure this is it, because i had a lot of time and even some money investment on the account, don't want to start over and buy everything again if my account just get deleted for some reason.

If someone from the staff read this, i have the account name, the email and even some old Paypal transaction linked to the account if this is needed to figure out what account it is.

 

Hey @Vinceraghju,

 

Im sorry for this late response.

Since this issue contains some private information, like your e-mail adress, I want to ask you to create a new topic at our General Complaint Aeria. This is a private sub forum where only you and staff members can see your topic´s. Please explain your issue there, I didnt want to move this topic since it includes a whole discussion and it may be also a bit confusing for both sides, Im sorry for this inconveniences.

 

Regards Xylos

Hello Xylos, Thx for the answer, i'm on my way for the private area.