I lost my progress. i win Shary and Shaui

Location: Love Island House 1

 

I walked to the center poke and the server fell shortly after it returned. but I lost the 70k tms of victory and the chance to win a second time is not the first time this happens. I'm very discouraged .. because I wait days to face this boss.

I lost my progress. i win Shary and Shaui

Location: Love Island House 1

 

I walked to the center poke and the server fell shortly after it returned. but I lost the 70k tms of victory and the chance to win a second time is not the first time this happens. I'm very discouraged .. because I wait days to face this boss.

 

Hey @shogun30,

 

Im sorry for this inconvenience.

You lost your game progress because of a server rollback. Unfortunately we can not refund any lost items, Pokémon or game progress at all in case of a rollback.

Lost by crash issues (Including disconnections and rollbacks)

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

 

Like mentioned, there is nothing we can do in your case, Im truly sorry.

 

I will lock this topic now as its answered.

 

Regards Xylos