Problems with game account

[Mizuwyvern]

Hello Everyone,

I just re-downloaded the game after a few months of inactivity: when I opened it I saw there were not the red, blue and yellow servers anymore which were replaced by gold and silver.

I used to play on blue server, but unaware of how the changes were made I just clicked on gold. When the beginning speech with Oak started I just closed the game and searched for information just to find out I had to enter the silver server, bun when I clocked to login ther it just said: "Invalid Username or Password" and as i'm sure they're not I suppose I cannot enter it because I clocked on gold server before.

is there anything I can do to solve this problem? I'd rather not start the game from the very beginning.

Thanks in advance

[Xylos]

Hello Everyone,

I just re-downloaded the game after a few months of inactivity: when I opened it I saw there were not the red, blue and yellow servers anymore which were replaced by gold and silver.

I used to play on blue server, but unaware of how the changes were made I just clicked on gold. When the beginning speech with Oak started I just closed the game and searched for information just to find out I had to enter the silver server, bun when I clocked to login ther it just said: "Invalid Username or Password" and as i'm sure they're not I suppose I cannot enter it because I clocked on gold server before.

is there anything I can do to solve this problem? I'd rather not start the game from the very beginning.

Thanks in advance

 

Hey @MizuWyvern,

 

dont worry, your Blue data is not deleted.

The Blue and Red server were merged into one server and is called Silver now. The Yellow server stay´s alone but is called Gold from now on.

However, to be able to play on the Silver server (which contains your Blue data) and continue your game, you have to merge your Red and Blue accounts. For that take a look at our merge FAQ. In case you should have any problems, take a look at our merge issue FAQ.

 

As the issue should be solved with this answer, I will lock this topic now. :)

 

Kind regards Xylos