Disconnected and lost reward(game corner)

[Aizensousuke]

So i went to the game corner at Goldenrod and i spent 5 points to catch a syncable eevee and i lost my connection now i dont have the eevee nor the points.. can u help me pls ?

[Xylos]

So i went to the game corner at Goldenrod and i spent 5 points to catch a syncable eevee and i lost my connection now i dont have the eevee nor the points.. can u help me pls ?

 

Hey @AizenSousuke,

 

Im sorry for this inconvenience.

Unfortunately it is not possible to refund any lost items, Pokémon or game progress at all.

Lost by crash issues (Including disconnections and rollbacks)

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

 

We are sorry for that but there is really nothing that can be done in your case.

 

Kind regards Xylos