I lost my shiny because of this Freezing bug.. The internet was cool i checked using other devices but the game freeze sooo i had to restart and lost my shiny:PiplupCry:

the backpack freezing bug existed when the game came out and can't be fixed

we can only keep open the backpack every 15 minutes to avoid that while farming:EeveeShy:

Well it cannot be fixed. But when Open the backpack dont do nothing to not Crash. Eventualmente on a few secs/mins Will once again work normally.

I lost my shiny because of this Freezing bug.. The internet was cool i checked using other devices but the game freeze sooo i had to restart and lost my shiny:PiplupCry:[ATTACH]17203[/ATTACH][ATTACH=full]17203[/ATTACH]

Hi Ketchsheep,

 

Sorry for the inconvenience that occurred due to the Bag Glitch. Unfortunately, we haven't found a fix for the bag glitch, however, as long as you don't spam click on the game, the freeze will resolve itself and you should be able to use your bag items after the freeze is over with.

 

In the future, if your game freezes when opening up the bag, it's important to not click anything, as the client will sort itself out in a matter of seconds. There is little PRO Staff can do to fix this glitch currently as only a full Developer would be able to. The best we can do is let the player base know about the glitch, so that they can avoid it by opening their bag every 5-10 minutes when farming, or simply waiting out the glitch without any mouse inputs.

• Bag Glitch and Crash
  

This glitch is caused when there was a change in your bag items from the last time to the first time you open that during a battle. When you click the bag during the battle the client will have a small crash (most of the times gets solved just by waiting a few moments) as it is updating the bag information.

The longer the time between each opening of the bag the longer the crash will be, players usually experience it when running from a lot of common battles whilst hunting for a rare pokemon.

To prevent this issue open the bag every 5-10 minutes in battle, as it will maintain your bag updated.

As there is nothing more I can do for you, I'll now lock this topic and I wish you a good rest of your week!

 

Kind Regards, Astraea.

 

 

 

 

 

- Locked -