Arsen Posted May 15, 2018 Share Posted May 15, 2018 Hello people, i was playing quietly when suddenly I was banned, I would like to know what was the reason and what did I do wrong? Link to comment Share on other sites More sharing options...
Cheefsweetleef Posted May 15, 2018 Share Posted May 15, 2018 Hello people, i was playing quietly when suddenly I was banned, I would like to know what was the reason and what did I do wrong? [ATTACH=full]17764[/ATTACH] Hello, Try making a discipline appeal in the proper and private section of the forums. https://pokemonrevolution.net/forum/index.php?forums/discipline-appeals.37/ Good luck! General Support | PRO Official Discord | Ban & Mute Appeal | Bug Resolution Center | Suggestions | Game Guidance RULES | REPORTS | COMPLAINTS Link to comment Share on other sites More sharing options...
Arsen Posted May 15, 2018 Author Share Posted May 15, 2018 I already made my appeal from my account panel, but it seems strange that I have been banned because I do not think I did anything out of the ordinary, I was just going for my fourth johto medal Link to comment Share on other sites More sharing options...
Jhonatans8 Posted May 15, 2018 Share Posted May 15, 2018 I already made my appeal from my account panel, but it seems strange that I have been banned because I do not think I did anything out of the ordinary, I was just going for my fourth johto medal The same thing happened to me and I presented my appeal, apparently we are not the only ones. The truth is that I have been banned unfairly and without evidence, I have not cheated Link to comment Share on other sites More sharing options...
Piinetree Posted May 15, 2018 Share Posted May 15, 2018 No bans are done without evidence, if that was the case, everyone would been banned at this point. Please follow what @@CheefSweetLeef stated and try appealing. Good luck. Former Trade Moderator | ☆ | Former Moderator Team Lead General Support ☆ PRO Official Discord ☆ Ban & Mute Appeal ☆ Bug Resolution Center ☆ Suggestions ☆ Game Guidance Please take the time to review the forums before looking for guidance. If you find your answer, make sure to share your knowledge to other users to help the community. Do not send unsolicited messages to official staff members! Link to comment Share on other sites More sharing options...
Arsen Posted May 15, 2018 Author Share Posted May 15, 2018 No bans are done without evidence, if that was the case, everyone would been banned at this point. Please follow what @@CheefSweetLeef stated and try appealing. Good luck. In what way can I prove that I am innocent? there must be an error, I have not done any hack ... this is my third week playing and I have not used any external program to gain an advantage ... sad! .. I liked the game a lot. Link to comment Share on other sites More sharing options...
Fluffles Posted May 15, 2018 Share Posted May 15, 2018 (edited) Hello there! Please be sure to log in to your Dashboard if you were actually banned. If you were, then it should state the reason there. If it says you are not banned on the dashboard, your account isn’t actually banned although there is something on your connection that is. Therefore, please double check with the following questions! Also do note that if you are from the UAE, most ISPs block PRO due to their high censorship laws, and therefore, you will need to use a VPN in order to play PRO. [spoiler=Banned Troubleshooting] Now, if you really are banned according to the dashboard, bans should not be talked about in this sub-forum. Despite this, you may make a thread under Discipline Appeals if you feel that this ban is unjust in any way. It is also good to note that bans are not preformed without proper evidence so it's best to be honest! With all that said, I wish you the best of luck. Hope this helps and have a great day! Edited May 15, 2018 by Fluffles ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Arsen Posted May 15, 2018 Author Share Posted May 15, 2018 Hello there! Please be sure to log in to your Dashboard if you were actually banned. If you were, then it should state the reason there. If it says you are not banned on the dashboard, your account isn’t actually banned although there is something on your connection that is. Therefore, please double check with the following questions! Also do note that if you are from the UAE, most ISPs block PRO due to their high censorship laws, and therefore, you will need to use a VPN in order to play PRO. [spoiler=Banned Troubleshooting][ATTACH=full]17771[/ATTACH] Now, if you really are banned according to the dashboard, bans should not be talked about in this sub-forum. Despite this, you may make a thread under Discipline Appeals if you feel that this ban is unjust in any way. It is also good to note that bans are not preformed without proper evidence so it's best to be honest! With all that said, I wish you the best of luck. Hope this helps and have a great day! Well, I've been honest, it seems very unfair because I have not used any kind of hack, I have not even thought about it, and I receive an inappropriate ban, I would like to investigate better to prove that I'm not lying, it's unfair to lose My progress in this way, I hope somehow can see that I have not done anything wrong ... I do not want to leave the game or have to start from 0 right now that my account was already beginning to take shape. Link to comment Share on other sites More sharing options...
Fluffles Posted May 15, 2018 Share Posted May 15, 2018 Well, I've been honest, it seems very unfair because I have not used any kind of hack, I have not even thought about it, and I receive an inappropriate ban, I would like to investigate better to prove that I'm not lying, it's unfair to lose My progress in this way, I hope somehow can see that I have not done anything wrong ... I do not want to leave the game or have to start from 0 right now that my account was already beginning to take shape. Hello there! Like I said, please be sure to check if you are actually banned in the first place. You possibly could have just something on your connection that is preventing you from entering the server. You may click on the underlined words on my previous post to be directed to the Dashboard as well as our rules. Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Arsen Posted May 15, 2018 Author Share Posted May 15, 2018 Yes Hello there! Like I said, please be sure to check if you are actually banned in the first place. You possibly could have just something on your connection that is preventing you from entering the server. You may click on the underlined words on my previous post to be directed to the Dashboard as well as our rules. Hope this helps and have a great day! first thank you for taking care of my problem, and well, and check the dashboard here I show you some images, I was testing here and when I play from my Smartphone everything is fine, but when I connect from the PC I am banned the account within a few minutes of being connected, now they banned my account Jamsx08 also after starting it from the PC, this also happened with my Jamsx account ... why could this be happening? it's just happening from the PC, the only additional programs that I have on my PC are the Discord and games like World of Warcraft and League of legends, why will this happen? omg I will show you the screenshots. if I was using hack do not think me fool enough to continue using it after I banned 3 accounts in a row? and those that have more progress in the game? It has no logic ... but I have no choice but to wait for you to give your verdict if you believe me or not .. in case there is no way to remove my ban just have to leave the game. I hope you can solve my problem. 1 Link to comment Share on other sites More sharing options...
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