Alonso0306 Posted May 15, 2018 Share Posted May 15, 2018 Hi GM, I have a crashed game in May/15/2018 and miss Lt. Surge Boss due to this issue. Could you please help to take a look? By the way, i couldn't attached the log due to "The uploaded file does not have an allowed extension". How can i attached? Thanks Link to comment https://pokemonrevolution.net/forum/topic/93812-i-have-a-crashed-game/ Share on other sites More sharing options...
Sviper Posted May 15, 2018 Share Posted May 15, 2018 Copy and paste the text from crash file. Link to comment https://pokemonrevolution.net/forum/topic/93812-i-have-a-crashed-game/#findComment-532753 Share on other sites More sharing options...
Fluffles Posted May 15, 2018 Share Posted May 15, 2018 Hi GM, I have a crashed game in May/15/2018 and miss Lt. Surge Boss due to this issue. Could you please help to take a look? By the way, i couldn't attached the log due to "The uploaded file does not have an allowed extension". How can i attached? Thanks Hello there! Please follow these guides depending on which one is applicable to your operating system. [spoiler=Crash Issues] Crash issues or other issues ▪︎ Win7 Guide ▪︎ Win10 Crash Fix ▪︎ Android Guide ▪︎ Mac Guide ▪︎ Linux/GNU Guide ▪︎ Cannot open PRO in Mac Other solution for crash (follow 3 steps) 1. Unzip file without using WinRAR or 7zip 2. Disable anti-virus program 3. Restart computer Mac UnZip Programs Suggestions 1. The Unarchiver 2. WinZip5 3. Keka 4. BetterZiip Others solution: Update driver and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client. Now, if you are still experiencing crashes, please try the following: • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version (If Applicable) • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager As for adding a picture, you may follow the steps here for future reference. Please let me know if doing these has solved your issue. With that said, hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment https://pokemonrevolution.net/forum/topic/93812-i-have-a-crashed-game/#findComment-532763 Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now